Analyst to Support and Community team

Global migration is a 21st-century reality: Whether people are fleeing from something or racing towards better opportunity, cultures are now living side by side in a new way. At Rebtel, we believe in tearing down borders – both the geographical borders that complicate international communication and the cultural borders that keep people divided. We’re on a mission to build products serving the 2 billion internationals of the world. Starting, but not stopping, with communications and international calling to connect all migrants with their friends and family worldwide.  


Our team mirrors our global audience:  we are a diverse team of people from over 30 different countries that get together everyday – and we’d love for you to join us. Do you have what it takes to join the world’s leading disruptor in international calling?

Rebtel is looking for an Analyst to Support and Community team

Ready to work hard and celebrate success together with a truly diverse team of 80 people with more than 30 different nationalities?
Are you looking for that rare combination: the spirit and excitement of a start up with an already existing and continuously growing business?






Rebtel is looking for an analyst to join our Community team in Stockholm. You will in your role focus on the drivers behind satisfaction and recommendation rates. We are looking for a hands on person who is ready to join a team with focus to be number one at understanding our customers.  


Responsibilities:

Work with the team to define and track customer preferences, habits and behaviours
Track performance of CRM, support and community activities
Support the teams with data to identify opportunities
Define relevant projects and A/B tests based on your analysis


 
Requirements:

To compile and analyse data is part of your DNA
Experience with SQL and Excel
Proficiency in English
University degree or similar
Preferably 1-2 years of experience from analytical positions


 
We are looking for:

A hardworking individual who thrives in a rapidly changing environment with tight deadlines
Someone who is into the details and passionate about quality
A fast learning and dedicated person who is ready to grow with Rebtel






We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.