OBS! Ansökningsperioden för denna annonsen har
passerat.
Arbetsbeskrivning
Assignment description
For our client we are looking for an Automotive dealer support/administrator.
Description:
Handle “Order to Delivery”
Handle tickets and fines
Handle invoices and contact with finance team
Handle insurance cases
Handle return of cars and logistics
Monitor related mailboxes, dashboards and physical mail
Incoming and outgoing calls to/from dealers, suppliers, and authorities
Main Tasks:
Responsible for different flows within the fleet team, such as Order to Delivery including preparing dealers for handover of car, creating work orders, activating contracts, handling tickets and fines, return of car, logistics, monitor environmental bonuses. etcetera for both Norwegian and Swedish market
Responsible for communication with all parties in the various processes (i.e. frontline staff, dealer, technical support, fleet management and finance)
Contact person for our customers' retailers in Norway and Sweden
Develop business with fleet dealers, in order to increase their satisfaction and their ability to deliver our subscription cars to the consumers
Continuously and actively identify, propose and drive activities to further improve quality and efficiency in our processes.
Profile/competence:
Strong administrative skills
Experience from car industry is mandatory (i.e workshop, retailer)
Effective and action taking personality
Genuine interest in providing professional service both internal and external and delivering on time
Strong collaboration skills and a flexible team player
Problem solving skills and being able to see improvement possibilities in our processes
Fast learner and ability to manage several systems and navigate easily within them.
Result driven
Excellent oral and written communication skills in Swedish
Excellent oral and written communication skills in English
Oral and written communication skills in Norwegian is a merit
Experience of Salesforce is a merit
Kontaktpersoner på detta företaget
Elin Gheljai
0737269816
Jenny Frank
0728-560153
Elin Gheljai