Boutique Manager till Cartier som öppnar i Stockholm

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

Boutique Manager
For the Stockholm boutique of one of it’s World leading luxury Maisons in Jewelry and Watches, Richemont is looking for a passionate and highly professional


Do you have a passion for Luxury Retail and high end watches & jewelry? Do you have the expertise, ambition and drive to successfully lead, develop and optimize a reputable luxury retail boutique? Are you a true people manager being able to get the best out of a diverse team of international commercial talents? Are you commercially talented and really customer oriented? Then this is THE job for you:

JOB MISSION

As an Ambassador of the Maison, you are responsible for the development and optimization of the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service. 


MAIN RESPONSIBILITIES

1.    Team Management & People Development
Designs the optimum organization, recruits the right profiles and ensures proactively talent pipe­line in his/her boutique. Drives performance and compensation management, ensures people de­velopment (career committees, mid-year discus­sions, training & development plans), motivates and reinforces engagement
Communicates, federates and motivates the boutique team around the strategy and vision of the Maison and their collective and individual implication

 

2.    Boutique Performance & Sales achievement
Makes a diagnosis based on a solid performance analysis, review of competencies and environ­ment and defines dynamic annual action plans to achieve Maison, boutique and category sales targets.
Guarantees the implementation and regular mo­nitoring of the action plans and amends modifi­cations if necessary
Optimizes boutique performance and profitability
Monitors boutique KPIs

 

3.    Boutique Operations & Administration
Is responsible for the respect of all group, Maison and boutique policies, procedures and guidelines
Supervises the boutique back office and admi­nistration
Oversees the boutique maintenance


4.    Client Relationship & Portfolio Development
Is the warrant of a unique and highly professional client service within the boutique
Leads the implementation and monitoring of the ROI for client relationship programs and actions
Acts as an Ambassador of the Maison and builds direct contact with VIPs

 

 

COMPETENCIES, EXPERIENCE AND EDUCATION
Excellent management & leadership skills, people and results oriented, ability to federate, versatility.
Client intelligence, suburb customer service orientation & focus in combination with the ability to create and maintain a loyal network of customers.
Strategic mindset
Excellent commercial skills, sales and product knowledge and successful experience with business development.
Very good organizational skills. The ability to multitask and to set clear priorities. Stress resilience.
Good administrative, analytical and reporting skills related to stock administration, sales analysis, follow up and reporting of targets.
Excellent representation
At least 3-5 years successful experience in a management function in the luxury retail business, preferably with (high end) watches & jewelry.
At least successfully completed commercial higher vocational education
Fluent communication skills in Swedish, English and preferably another European or Scandinavian language.

 

OUR OFFER
Working in a reputable and professional leading Company  in the Watch & Jewelry Industry
A challenging job offering the possibility to professionally develop yourself in a Luxury commercial environment
An attractive salary, bonus & commission scheme

In this recruitment we work with Retail Recruitment and Jakob Hemvik.
We will intervene continuously, so do not delay your application.