Client Instruction

The Job

We're looking for Client Instruction with good technical skills reporting to Client Instruction Leader in Sweden.

Main responsibilities include

- To be responsible for the quality and delivery of refreshed data and ensuring customer satisfaction targets are met
- To provide expert operational support to Commercial colleagues (and client when requested), as well as owning and leading quality improvement initiatives in conjunction with other Global Operation departments
- Manage client requests and projects
- Communicate with both commercial- and production teams
- Daily Client Instruction tasks
- Other tasks and projects as needed

The Person

- University degree in business administration or information science, alternatively post-secondary education that is relevant to the service. - Analytical and statistical knowledge is qualifying.
- Positive and solutions oriented. Has the ability to inspire and motivate others
- A team player who works closely with Nordic Colleagues and manages his/her own workload independently
- Eager to work in an international environment and across international borders
- Organized and structured, able to work under strict deadlines and works very well under pressure
- Client oriented, pro-active, eye for processes and results oriented
- Numerate, articulate and possess strong communication skills, written & verbal
- Skilled with Microsoft Excel, PowerPoint and Access
- Fluent in English and Swedish (verbal and written). Other foreign languages are meritorious
- It's an advantage if you have FMCG or Nielsen experience.
- Knowledge of Nielsen software is qualifying

Your opportunities at Nielsen Company

We offer a responsible and flexible job with many challenges in a big international company with unique analysis products and tools. You are part of a cooperation and interaction with dynamic, competent and socially committed colleagues.

We look forward to welcoming you in a house with a focus on well-being, where the demands are high and the pace high and the freedom and responsibility is key. We are located in the city center of Stockholm near public transportation.

Employment: Full time position - 6 month probation period.
Location: Stockholm/Sweden
Start date: ASAP

Please register your application as soon as possible (in English), but not later than June 28th 2015 via the link. We will read applications continuously.

If you have any questions please contact Manager, Yvonne Berling - Yvonne.berling@nielsen.com, or HR Professional, Julie Vindahl Petersen - mailto: Julie.Petersen@nielsen.com.