English speaking customer service (Linköping)

TaxiCaller Nordic AB has developed a cloud-based taxi dispatch system with support for iPhone and Android apps. We are experiencing a great demand and we need to expand our support organization with a English speaking customer service person.
We are looking for an outgoing and self-motivated English speaking person who wants to work with customer support towards.

The work tasks
As a customer service agent you will primarily work with English speaking customers by supporting them when they contact us needing help with our system.
Customer contacts will take place through different channels: email, web chat and phone/Skype, so you need to have an excellent command of the English language, both verbally and in writing.
It is a very developing work in an international environment where you will interact with a lot of people every day.
As our product is a so called cloud service, travelling will not be required for this position.
You don't need any specific technical knowledge for this position. You will get training regarding our system, but it's important that you are computer experienced and internet-savvy and that you have excellent customer assistance and problem solving skills.

Qualifications for this job
- Excellent customer assistance and problem solving skills.
- Excellent verbal presentation and communication techniques in clear English language with no accent.
- Computer experienced and internet-savvy, and exeprience iPhone and Android user.

The company
TaxiCaller was founded in 2011 and has developed a cloud-based taxi dispatch system which has quickly reached international success and is currently used by taxi companies throughout the world. TaxiCaller's dispatch system is groundbreaking because we use the latest technology in both web solutions and smartphones. We are experiencing strong demand for our product and because of that we need to strengthen our customer support department.

How to apply for this job
If you think this job sounds interesting, we look forward to hear from you.
Please, email your CV and a short presentation of yourself to jobs@taxicaller.com.
Interviews will be held continuously during the application period,