IT-Site Manager

IT-Site Manager
About Us

At Cepheid, we are passionate about improving healthcare through faster, more accurate diagnostic tests. With our GeneXpert® System, we’ve taken the most sophisticated molecular technology and packaged it into an automated, easy-to-use format that has quickly become the platform of choice worldwide. From the largest laboratories to small physician offices, our game-changing solution delivers critical answers when clinicians and patients need them most. Through strong molecular biology capabilities and ongoing product innovation, we are focused on developing tests for healthcare-associated infections, sexual health, critical infectious disease, virology, and oncology applications. Come join our vision for a better way and help make life better for us all! For more details, visit us at www.cepheid.com or follow us on Twitter (@CepheidNews).

Together with our partner in this recruitment, Dfind IT we are now looking for a:

IT Site Manager-Solna

Overview

The IT Site Manager at Cepheid Solna will be responsible for IT Support for the Solna (Sweden) site and acting as a liaison between various business functions and IT. The role will be responsible for coordinating with the corporate teams based out of Sunnyvale, CA in implementing best practices and taking care of the regional needs as necessary. This role will be in a matrix organization structure, providing individual contributor support for local function as well as a supervisory role for the local IT resources. The IT Site Manager will have direct line responsibility to local resources and will coordinate with corresponding corporate functional leaders – IT Infrastructure, Client Systems etc., - who’d have a dotted line responsibility to ensure global standards are appropriately established and followed.

Responsibilities

The IT Site Manager position at Cepheid Sola has a number of responsibilities that usually comes with a similar position. To mention a couple:

• Represent the IT Management locally

• Serve as a contact toward local business to identify any IT needs or challenges and report back to IT management or propose solution when possible.

• Deliver weekly/monthly KPIs report following IT Global standards and ensure all activities above meet standard Service Level agreements.

• Report regularly to General Manager and direct Supervisor through meeting and Monthly KPIS.

• Installs, configures, upgrades and maintains operating systems and software, using standard business and administrative packages, processes and procedures.

• Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required

• Participates in process improvement projects – both with the local business leaders as well as corporate IT functions.

• Deploy and configure computers, monitors, network infrastructure and peripherals such as printers, scanners, laptops, desktops and related hardware

• Works together with Service Desk and other support teams on projects and assists where needed.

• Provides remote support to remote locations

• Leads the effort to develop work processes in collaboration with Business Functions

• Continuously search for ways to increase customer satisfaction

Required Qualifications:

• Bachelor’s Degree in Computer Science, Information Systems or equivalent

• 7+ years of Infrastructure Technologies – servers, storage systems and networking

• 4+ years of Managing team of associates

• Preferred comparable experience to have managed a Site for all IT Support needs.

• Strong communication skills and ability to translate technical details in terms of business context

• Languages Required: English, Swedish, French (Optional)

Travel:

• Quarterly travel to other sites in EU

• Semi-Annual travel to US Headquarters

Why Work with US:

• You will be key part of a fast growing Molecular Diagnostics Leader supporting the core Manufacturing Operations in Europe and will also have extended opportunities to support the multi-billion dollar global conglomerate – Danaher (Fortune 500 company)

Warm welcome with your application!

This is a full-time position with immediate start or by agreement.

In this process, Cepheid is cooperating with Dfind IT. We need your application as soon as possible or Dec 2 2018 at the latest, since we are interviewing continuously to find the right candidate. Register your application at www.dfind.se/it. For questions, contact senior recruitment consultant Oscar Nordström, oscar.nordstrom@dfind.se, 072-554 22 82.