Junior Application Specialist to Digital River World Payments

Do you want to get a foothold in a growing company where the development opportunities are big? In that case the role as a Junior Application Specialist is something for you! At the office in Stockholm there is a young and hungry climate and you will be able to learn a lot from your colleagues. Do you want to come to a pleasant workplace with focus on technical solutions and customer service, this is the job for you!

OM TJÄNSTEN
Academic Work is looking for a new employee for the job as a Junior Application Specialist to our client Digital River World Payments. Digital River World Payments is expanding and would like to find a hungry person to their support team.

This recruitment process is conducted by Academic Work and the request from Digital River World Payments is that all questions regarding the position is handled by Academic Work.

This job is a staffing position, which means that you will be employed by Academic Work and work as a consultant at Digital River World Payments.
The intention from Digital River World Payments is that they will offer you a permanent employment, given that all parts are satisfied with the cooperation.

ARBETSUPPGIFTER
In the role as Junior Application Specialist at DRWP you will primarily be working with a strong focus on exemplary customer service through supporting the customers who is using the proprietary payment platform. The work involves responsibility for troubleshooting and problem solving, and through close cooperation with the operation/NOC-team, you will get a great overview of the monitoring of the system. The role is very communicative and it is very important that you are passionate about the customer dialogue as well as problem solving. Beyond the support there is common that you participate in telephone meetings. A good cooperation and a customized communication is very important for you to be successful in the role!

You will be a part of the Merchant Support-team consisting of 13 people. Under the introduction, you will follow a senior colleague to get a deeper insight into what the job involves. At DRWP you can expect a personalized leadership with good opportunities for challenges and development, both in your competence and in your daily work.

VI SÖKER DIG SOM
We are looking for a person who have a relevant academic education. You also have a great interest when it comes to technics and you have previous experience of working in the Linux-environment. As Digital River World Payments mostly works with international customers we see that you who applies for the position is fluent in the English language, both in speak and written.

We think you have knowledge in the following competences:


* Linux
* Databases and SQL


We will be extra interested if you have previous experience of:
* TCP/IP
* Queue management and application operation
* Shell Script

It is considered an additional qualification if you have previous work experience within IT-support and/or process work according to ITIL. Furthermore it is consider a merit if you have experience in working with Java and data encryption with PGP and SSL. It is also a merit if you have knowledge in Spanish or Portuguese.

We believe that you have a genuine interest in working with problem solving and that you enjoy working in a fast pace. As a Junior Application Specialist, we see that you like to have constant communication and that you see yourself as a social and service minded person. You will be working as the person at the center, which demands that you can drive your work forward by yourself and that you are flexible in your way of work. You have the ability to stay calm and focused in stressful situations, and finally we believe that you show initiative and that you are an able team worker.

INFORMATION OM FÖRETAGET
Digital River World Payments is a leading supplier of international payment solutions for e-trading and their among their customers there is some of the world’s biggest e-trading companies. Digital River World Payments have 120 employees who are located in Stockholm, London and USA. Moreover, as they are in a face of growth they now need to broaden their Merchant Support-team in Stockholm. At the office in Stockholm it is a young and hungry climate and you will be able to learn a lot of your colleagues. Do you want to come to a great workplace where people choose to stay; this is the assignment for you!