Portuguese and Swedish speaking Service Desk

We are the Swedish national team of IT-infrastructure
Atea has gathered the IT-business greatest hearts and fastest brains. Employees who love what they do can help us build Sweden with IT, employees who takes personal responsibility and always put the team first are welcomed. So for us it is really important that you as much as we can really relate to these company values and live them every day.

Your role in the team
You get the possibility to become a part of Atea and our national team of IT-infrastructure. You will give technical support to enterprise customers in an international environment which will put your communication and pedagogical skills to the test. Daily operations will be handled through phone and remote connection, which means that you will be able to handle most incidents at first contact. You will encounter various IT related issues stretching from the company?s internal applications to all kinds of Windows related issues on the different platforms.

Personal skills
We are looking for someone who is:
- Curious; you are curious to learn and willingly accept new challenges.
- Responsible; you take responsibility for your daily work, the customer and Atea.
- Service minded; you are all about giving the best possible service to customers and the people you work with.

To succeed in the role as Service desk analyst you will need to have:
- A natural interest for IT in general.
- Good communication and pedagogical skills.
- Portuguese, English and Swedish fluency, both in speech and writing

Desirable:
- IT orientated education
- Previous work experience of Service Desk support
- If you know even more languages then what is required

What we offer
With us you are always close to decisions. We have a mindset that is all about investing in our employee?s development. Our company is characterized by our values, values that encourages us to go forward, show humor, comradery and a little bit of craziness. This culture and our values beside us has made us one of Sweden?s largest suppliers of IT-infrastructure and belonging services. We always have something in the pipe and love to challenge ourselves and create a new way forward. We are able to do this thanks to finding great individuals and give them great goals. We are the Swedish national team of IT-infrastructure and we build a better Sweden with IT every day. Would you like to join?

Apply today and become a member of our national team
Send in your application today by clicking the "sök tjänsten" button or follow this link http://goo.gl/BEQMzX We handle applications continuously and the vacant position may be filled before the application deadline.

Contact
Questions regarding this position can be handled by Consultant Manager Jonas Nykvist +46 725-27 62 40