OBS! Ansökningsperioden för denna annonsen har
passerat.
Arbetsbeskrivning
Are you fluent in both Portuguese and english? Is customer service of interest for you? We are looking for candidates with excellent language skills to work as a support analyst in Helsingborg.
The main task is to receive and take ownership for all support needs coming in through various support channels. You register, analyse, prioritise, assign and/or solve all in-coming cases. You will monitor all open support cases and keep the end user informed about the process.
An important part of the job is to share knowledge with colleagues by using a common knowledge database.
This is a continuous position on full-time bases (office hours 8-17) and will start in the end of August. You will be employed by StudentConsulting and work as a consultant in Helsingborg.
Din profil
We are looking for someone with excellent verbal and written communications skills in Portuguese and english. Customer service and problem solving is of great importance to you in your daily work. You are goal-driven and a team player with great communication skills and you should be able to adapt easily with the various needs of the customer. As a person you are responsible, collaborative and solution oriented with the ability to make quick decisions. You are a team player who enjoys working in groups. Swedish is not a requirement but you can express yourself fluent in speech and writing in English. It is an advantage if you have previous experience in working with IT-support.
Om företaget
Mångfaldigt prisbelönta StudentConsulting är ett rekryterings- och bemanningsföretag med fokus på unga i karriären. Tack vare ett stort nätverk och lång erfarenhet kan vi erbjuda intressanta och utmanande tjänster inom områden som IT, teknik, ekonomi, administration, HR, marknadsföring, kundtjänst, försäljning, industri, produktion, logistik och transport. Hitta din framtid på www.studentconsulting.se redan idag!
Kontaktpersoner på detta företaget
Isabelle Karlsson
+46101224623
Emilia Johansson
+46101224597
Fredrik Åberg
+46101224864
Eleonor Åkerlund
+46101224638
Kristoffer Göthberg
+46101224670
Elin Wiberg Lif
+46101224569
Ida Holmer
+46101224433
Joel Rydström
+46101224243
Joanna Melander
+46101224629
Pontus Geijer
+46101224584