Product Service Manager, Paving and Compaction

Volvo Construction Equipment, a business area within the Volvo Group, is one of the world's leading manufacturers of construction equipment such as wheel loaders, excavators, articulated haulers, road development equipment and compact equipment.Production facilities are located in Europe, Asia, North America and Latin America.The turnover for 2007 reached SEK 53 billion.The number of employees is app.16 000.The division has app.120 employees based in Eskilstuna and another 170 in different regional hubs and owned dealers.Volvo Construction Equipment AB, International Division is now looking for a: PRODUCT SERVICE MANAGER, PAVING AND COMPACTION Located in Eskilstuna, Sweden, and reporting to the Director Product Service. Role: In close cooperation with respective Area Customer Support Manager plan and execute Product Service activities in order to develop sales and support of Road Construction Equipment in Africa, Middle East, Oceania and Eastern Europe. Responsibility: Responsible for technical support for Pavers and Rollers Conduct technical training for internal personnel as well as for dealers and customers Together with Product Marketing, Area Sales and Customer Support Managers plan new product launch activities in specific markets Responsible for addressing Service Technical and Support feedback from the market to relevant organisations Responsible for claims handling for the specific product, both technically and commercially When required assist in adaptation of stock recommendations Internal support in various service related technical questions Qualifications: Technical education, preferably university degree Very good knowledge of the English language is required, other language(s) are qualifying Technical interest and experience from road construction equipment Good knowledge of Pavers, Rollers and applications for road construction Be able to work individually as well as within teams Experience of working in an international environment and interest for different cultures Experience of international travelling Work environment: Office/Team environment The position includes travelling within different market areas