Senior Product Quality Leader

"Founded in 1927, the Volvo Group is committed to driving prosperity and shaping the future landscape through sustainable transport, mobility, and infrastructure solutions. By offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity.

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

This is us, your new colleagues

Volvo Group makes businesses within the transportation, mobility, construction and energy sectors to be the most attractive, productive, safe and sustainable in their market. We do this by offering products and services tied into a cohesive eco-system where the sum is greater than the parts. Quality is a core value of Volvo Group and a prerequisite for Customer Satisfaction which is in our DNA. We love our products, we love our customers and we always aim to provide the best products. Are you passionate about customer satisfaction and product improvements? Do you want to take the next step in your career working in global teams, close to customers, markets, different businesses and with product development?  We are now looking forward to hire a Product quality leader as a part of our team within Chassis in Gothenburg, Sweden. 


This is how you could make an impact

As a Product Quality Leader (PQL) you will hold a strategic and important role, as our teams have the overall responsibility for initiating customer related quality improvements and influencing long term projects to deliver the right quality level. The mission for a PQL is to be part of the team that manages our product improvements, and you will lead the work within the issue detection and pre-study areas. What we basically do is to use several different sources of information to identify which are the issues that are affecting our customers the most. For this purpose, we are more and more utilizing the possibility to retrieve relevant digital vehicle data to map to perform our analysis. We perform pre-investigations, help to prioritize the improvements and together with a cross functional team, we secure that appropriate corrective actions are taken and are effective. 


Other responsibilities within the role are

As a PQL you communicate on product quality and customer satisfaction within Volvo GTT, GTO, GTP and to other stakeholders. We work in a dynamic environment, and we meet a lot of different functions and departments on a frequent basis. You will be part of a team that really values collaboration, supporting each other and are highly motivated to make a difference to help the end customer. 

Who are you? Are we a perfect match?

You have a good customer and market understanding with great skills of prioritizing and address suitable solution activities. A great problem solver experienced in working in projects. You see yourself as an excellent communicator with presentation skills. You can build your network and know how to use it in an efficient way. A real team player that believes that teamwork builds amazing results! Of course, you are also able to take your own initiatives and make decisions. You know how to bring facts from data and how to communicate and present information. You are interested in analytics and eager to find trends and relations in different data. 
* University degree in technical area or equivalent experience 
* Several years of automotive industry experience and preferable within chassis systems functionality and components 
* Good knowledge about aftermarket, quality processes and products  
* It’s a plus if you have experience in any of the following systems:  
* JIRA, KOLA, IMPACT, ARGUS, QAST, QRAFT, FQA, EDB, VDB, VDA, LVD  
* Good skills in English 


If you have an open mindset to innovative ways of working and want to make a difference for our customers, we can offer you an interesting position in an exciting environment! Welcome with your application today. 
Curious, and have some questions? 
John Frii, Manager Product Quality HD Cab & Chassis, Q&CS Gothenburg  
+46 31 323 64 73 

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Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.