Service Logistics Strategy Leader

Be part of something altogether life-changing
Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
As a result of our growing customer needs to ensure maximum lifecycle utilization of their equipment, we are looking for a Global Services Logistics Strategy Leader. The Services Logistics Strategy Leader will manage and create the logistics strategy for Global Services.


What you’ll do
This role leads efforts to map out the current state (wing2wing process) and apply lean/six sigma methodologies to drive continual improvements to cycle times. IT systems including: Magic/Oracle/TMS/ServiceMax, both enhancements + interfaces. Process-driven changes and warehouse-specific needs for range of all global parts transactions: order, ship/delivery, returns, transfers, etc.
Responsible for creating a Services Logistics Network Design strategy. Formalize analysis and recommendations for executive summaries and decision making.
Drive strong collaboration efforts and partnerships across Global Service organization (i.e. Regions, Product Management, Technology Ops) and various cross-functional teams (i.e. Customized Bioprocess Solutions (CBS), Automation & Digital, R&D, Quality/Regulatory, Supply Chain, Warehouses & Sourcing)
Work in close partnership with the Supply Chain Logistics & Fulfillment Team to identify and execute ongoing logistics initiatives to optimize our logistics footprint to support our business growth and customer commitments.
Ensure regular communication to key stakeholders and end users (Service Managers/Field Engineers)
Actively participate in global/regional/customer meetings and annual processes as appropriate
Perform Shipping Lane analysis and determine whether SLA can be achieved.
Lead projects within the Service Supply Chain to improve delivery performance.
Monitor parts and inventory key performance indicators (KPI) & associated metrics to position same-day-shipping as standard way-of-working keeping “same-day-shipping” at forefront
Manage the Services Job Jar funnel and ensure the IT system needs are delivered on time.
Develop effective operating mechanisms and visibility to day-to-day logistics performance to drive proactive resolutions for both internal and external customer orders.
Create case management cases as needed to address warehouse/carrier quality concerns.
Act as escalation point to respond and resolve issues requiring management intervention
Support inventory optimization initiatives. Participate in analytics, planning for operations, budgetary and mid/long term strategies/goals.
Develop and maintain quality-controlled processes/SOPs.
Leverage DBS as appropriate.
Travel as needed – 15-20%.



Who you are
Bachelor’s degree in business, Logistics, Supply Chain or Engineering or a related field of study with a minimum of 5 years experience in an operations, field service or similar role.
Strong focus on meeting customer needs with high quality. On time and damage free.
Experience of working in a global environment within supply chain & logistics.
Experience in Supply Chain Modeling & simulations.
Demonstration of innovation and adaptability to further advance business operations and customer experience
Communicates effectively at all levels of the organization. Expresses ideas clearly and simply both verbally and in writing. Promotes timely, ongoing flow of information to others. Communicates and listens effectively to develop and maintain key business relationships.
Understanding issues at a region level but also able to see the bigger picture relevant to organization on a global scale.
Proficient in Microsoft Office applications (i.e., Word, Excel, PowerPoint, Outlook, Teams etc.), e-mail, web browsers and spreadsheet software
Strong Command of the English language both written and spoken
Desirable: Prior knowledge with Oracle and Qlik tools
Desirable: Knowledge of DBS tools and understanding of Cytiva products



This position can be located anywhere in the EMEA region or in the US
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.