Switchboard Operator (timanställning)

U.S. Embassy

Provide general information to the public on a multitude of topics but especially on United States visa regulations and application procedures.

Answer and screen incoming calls to the Embassy switchboard and direct and/or refer them in a polite and efficient manner to the various Embassy sections, other US Embassies and to other Swedish and US societies and organizations.

EXPERIENCE: At least 2 years experience in a reception or customer service position.
JOB KNOWLEDGE: An understanding of the United States and Swedish society and its organizations. A working knowledge of computer applications including Word, Outlook and Internet Explorer.
Education Requirements:
At least completion of Secondary School.

LANGUAGE:
Level 4 (Fluent) Speaking/Reading/Writing English is required.
Level 4 (Fluent) Speaking/Reading/Writing Swedish is required.
This may be tested.