Technical Support, NCAB Group MS-Windows Environment

NCAB Group is looking for an experienced colleague to our office Headquarters located in Sundbyberg.

At NCAB Group, it is our people that make us unique. You will work in a global and fast-growing environment with high employee engagement and continuous competence development. Join us on our journey to become the Number 1 PCB producer, wherever we are.

In the burning heat, up in space, in the freezing cold, inside our bodies or just in our everyday lives. No matter where, our Printed Circuit Boards (PCB) must deliver what they promise, every day, every time and always. This is why we need you.

Job description

This role essentially provides 2nd-line technical support for NCAB's global organization. This includes the following main tasks:

-Handle work that may be both client and server-related

-Support the business on global CRM, ERP and other business-related applications

-Prioritize tasks to minimize disturbance at the user level

-Organize and manage cases involving internal or external resources

-Ability to travel

Why NCAB Group

We want to offer a stimulating work environment where everyone is engaged and take pride in their work. Our People Strategy is based on over 25 years of experience, which tells us that Engagement, Learning & Development and Meeting & Sharing are our keys to success.

Skills & Experience:

-Several years of experience in a similar role, preferably in a global context

-Excellent technical knowledge of complex global MS-Windows environments

-Experience in Microsoft RDS

-Good technical knowledge of Active Directory GPO, Exchange Server and MS-Office

-Good network knowledge

-Business System knowledge

-Suitable IT/technical education or equivalent knowledge

-Verbal and written fluency in English is compulsory. Additionally, Swedish is an advantage but not requisite.

Attitude

-Good communication skills

-Ability to build strong relations with colleagues and co-workers.

-A "doer" who is solutions driven

-Service-oriented and flexible approach

-Self-starter, structured and analytical problem solver

-Thrives in a global business with international relations

Swedish version

Arbetsuppgifter:

Rollen innebär primärt 2nd-line teknisk support för NCAB’s globala organisation. Arbetet består främst av att:

-Lösa problem som kan vara både client-och serverrelaterade

-Stödja verksamheten gällande CRM, ERP och andra affärsrelaterade applikationer

-Prioritera mellan ärenden för att minimera störningar på användarnivå

-Organisera och hantera ärenden där interna eller externa resurser är inblandade

-Resor förekommer

Lämplig bakgrund:

-Flera års erfarenhet i en liknande roll, gärna från global verksamhet

-Djupa tekniska kunskaper om komplexa globala MS-Windows-miljöer

-Erfarenhet av Microsoft RDS

-God teknisk kunskap om Active Directory GPO, Exchange Server och MS-Office

-Goda nätverkskunskaper

-Affärssystemkunskap

-Lämplig IT/teknisk utbildning eller motsvarande kunskaper

-Flytande engelska i tal och skrift är ett krav. Svenska en fördel men inget krav

Personliga egenskaper:

-Bra på att kommunicera

-Förmåga att bygga starka relationer med såväl kollegor som externa partners

-En ”doer” som är lösningsorienterad

-Ett serviceinriktat och flexibelt arbetssätt

-Självgående, strukturerad och analytisk problemlösare

-Trivs i en global verksamhet och med internationella relationer

What’s next?

If you want to develop together with a multicultural company in constant growth – join us as Technical Support–MS-Windows Environment on our exciting journey and help us reach our vision to become the Number 1 PCB Producer – wherever we are. Don't hesitate, apply now!

If you have any questions about this job, please contact Bengt Arwidson, 0730-80 27 00, bengt.arwidson@optimumhr.se, recruiter at Optimum HR and he are happy to talk further.

NCAB is a worldwide leading supplier of printed circuit boards, listed on NASDAQ Stockholm. NCAB is offering PCBs for demanding customers, on time with zero defects, produced sustainably at the lowest total cost. The company was founded in 1993, and since its foundation the operations have been characterized by an entrepreneurial and cost efficient culture and have over time showed strong growth and good profitability. Today, NCAB has more 370 employees, local presence in 17 countries in Europe, Asia and North America and customers in approximately 45 countries worldwide. Revenues in 2018 amounted to SEK 1 600 million. www.ncabgroup.se

Sökord: Teknisk support, IT-support, Microsoft, Windows, Active directory, Exchange server, Office