TRAINING MANAGER

As 4finance is a global company who works with an aim to provide our clients easy, fast and convenient access to financial services, and build a sustainable business with outstanding level of customer satisfaction. The company has successfully proven itself as a leader in dynamic short-term consumption financial markets in Northern Europe (at this moment company works in Latvia, Lithuania, Finland, Sweden, Denmark, Poland, Great Britain, Canada, Spain and Russia). One of the values of 4finance is its team- it consists of professional and talented people who use their full potential. We provide favorable work conditions and facilities for employee´s professional and individual growth.
For more information about the company please visit www.4finance.com



As a part of our expansion
We invite you to join our team in position of

TRAINING MANAGER

Training Manager of Sweden´s and Denmark´s operations
Main Responsibilities:
1) To plan and monitor Training budget
2) To work on Customer Service and Debt Collection Department specialist knowledge improvement (including conducting internal trainings)
3) To conduct Newcomer Trainings and provide support within probation period
4) To manage administrative part of external trainings (apply for seminars and conferences as well as lead the selection process of external training provider)
5) To Support and coach local management in the areas of people management and knowledge improvement
6) To Conduct people management skill trainings for management team
7) To works as Lean philosophy ambassador in the entity
8) To share knowledge with other Company´s entities
9) Report to local and Group Management

Main Requirements:
1) At least 3 year experience either in Training Area, experience in conducting trainings is expected
2) University degree in Psychology or Human resources (can be a student) or similar area
3) At least Basic understanding about Customer Service and Debt Collection processes, experience in provide trainings for one of these or both areas will be considered as advantage
4) At least basic understanding about coaching technique, experience in coaching will be considered as advantage
5) Good English language knowledge, knowledge of Danish will be considered as advantage
6) Good presentation and communication skills
7) Energetic, dynamic personality with initiative for constant improvements
8) Ability to travel (mostly to Denmark)


Please apply by submitting your CV and Motivation letter in English to cv@4finance.se with a note "TRAINING MANAGER"