Trouble Report Handler - 3G Base station

Thalamus it consulting AB Din nya arbetsgivare Thalamus erbjuder konsulttjänster och rekrytering inom IT & Teknik.Vi har även ett Service Center där vi erbjuder Support, Drift & Applikationshantering.Vi är stolta över våra serviceinriktade och kunskapsdrivna medarbetare.Thalamus konsultverksamhet startade år 2000.Din nya tjänst . This assignment entails working with with customer support of 3G Base Station products. . You will be working in complex environments, interfacing maintenance projects, design organizations and customers.. You will monitor the incoming trouble reports and make the first analysis before the trouble reports are assigned.. You will also follow up the trouble reports and make sure that customers receive proper status reporting. Din bakgrund . Previous experience as Trouble Report Handler, Support Engineer, Customer Support Manager or Configuration Manager . Flexibility and customer orientation..Proven ability to describe technical issues in clear and understandable manner.. Candidates must be goal oriented, good team players with strong drive and attention to detail.. Candidates must be self-disciplined, able to manage their own time and workload, proactive and motivated.. Candidates shall also have fluent written and verbal communication skills in English and Swedish. Din profil . Technical knowledge of 3G RAN product.. Experience from 3G Base Stations is an advantage. Din ansökan Du söker ditt nya jobb på www.thalamus.se.Bifoga ditt CV och beskriv gärna de uppdrag/projekt som du varit involverad i och vilka tekniker/miljöer du arbetat inom.Sista ansökningsdag är 3/12.Intervjuer kommer att ske fortlöpande.Vi ser fram emot din ansökan!