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Sportproffsen was founded in 2020 as a part of a Nordic multi-channel sports retail group. The group is now in a period of strong growth and expansion. The Finnish parent company Kuntokauppa.fi was founded in 2007 and in the spring of 2021, the number of employees across the group is about 100 in Finland and Sweden. The vision is to grow into the best company of the industry in the Nordic region, measured by customer experience, employee experience and profitable growth. The business is driven by a dynamic culture that encourages accomplishment and continuous development, as well as the vision "well-being for people". The core of the business model is strong competence in eCommerce combined with physical stores, high service level and innovative product development. Our new Swedish office is in Alviks Strand, and plans are underway to establish a warehouse-store in the Stockholm region.
We are now looking for a Unit Manager who will establish our first Warehouse Store in Sweden, with a total of 3000 sqm in the surrounding Stockholm area. The Unit Manager will lead the project from start to finish by planning, location assessing, budgeting and implement the business concept within time plan. The Warehouse store will also serve as the facility for the local customer service, technical service and eCommerce team. After establishment phase, your main goal is to drive sales and growth as well as optimize and develop customer experience in unit. We also expect that you add value by developing ideas for store concept evolution in collaboration with other unit managers in the Nordic region. This role will be part of the Swedish team and report to the COO, located in the Nordic HQ in Finland.
Main responsibilities for this role:
Establish the Warehouse Store and implement the full business concept
Procure and negotiate new suppliers and agreements needed for the new unit
Solve all practical issues and bottlenecks concerning the operation of the unit in a cost-effective manner
Drive sales growth within greater Stockholm area
Continuously follow up KPIs for efficiency, processes and quality in customer service and sales, logistics, and technical service
Support local team leaders to improve, develop and reach the highest standards in respective team
Follow up customer and employee experience and company culture in the unit to reach goals of excellence
Analyze competitor pricing, product and service models and report to management to liaise for actions (frequent visits to competitor’s store locations)
Main requirements for this role:
Experience from retail and knowledge in ecommerce
Experience from establishment projects and good knowledge of logistics
Proven ability to grow sales and create customer centric organizations
Ability to successfully manage big, complex and long projects
Leadership experience and passion for employee experience
Strong experience in building new operations and establish processes
Fluent verbal and written English
To succeed in this role, we believe that you are motivated by building something new, that you enjoy a dynamic environment and that you are comfortable with starting and leading yourself. You have the ability to keep attention to detail whilst remaining track of the overall picture. You are structured and agile, and you like the combination of setting long term strategy at the same time as you execute and solve problems operationally.
What Sportproffsen will offer you:
- A unique journey building a company and be an active part of a highly dedicated and professional Nordic team
- An organization constantly thriving towards developing the business and our teams to achieve passion for the business
- Extensive experience from over 10 years in the sports e-commerce industry
- A solid employer where we take care of our employees through private pension solutions, staff discounts and social activities.
In this recruitment process Sportproffsen cooperates with Barona. All questions and inquires should be directed to recruitment consultant Sara Fogelberg at firstname.lastname@example.org or +4672-511 20 01. Please apply with your CV and personal letter in English. We will be assessing candidates continuously, and we might make a hiring decision before expiration date for this ad. Do not wait to send you application. Please visit www.sportproffsen.se for more info!
Sportproffsen is a drug-free workplace, and we apply drug testing as part of our recruitment process.