Data Analyst to H&M Business Tech – Customer Domain

Data Analyst to H&M Business Tech – Customer Domain


Company Description

H&M Business Tech is established to take the lead in changing the fashion industry completely, combining business and technology with innovation to create new business and customer value. We want to release the power of people and believe the best ideas evolve when great minds with different perspectives meet. We believe in our people, and always encourage new ideas and initiatives… Are you up for a challenge? Do you continuously want to surprise and delight our customers?

Job Description

Are you interested in working with data analysis and business intelligence related to customer behavioural patterns in the rapidly evolving retail and e-commerce industry? this is a unique opportunity to nurture your analytical side working with big data to provide insights that will lead your team in their decision making. We want to release the power of people and believe the best ideas evolve when great minds with different perspectives meet. We believe in our people, and always encourage new ideas and initiatives.
The role
As a Data Analyst you will work as a key enabler to secure realization of business and customer value from analytics, data and models in our products. You have a strong customer focus, a commercial mindset and innate curiosity. At HM Business tech you will get the opportunity to work in a large data analyst community and in an organization, which heavily relies on making data driven decisions. We have over 1 billion customers with 130 million members in 70 different online markets along with 8 unique brands in a fast-paced, ever-changing retail industry.
Your daily activities will include:
Be the go-to person in the data teams for data knowledge
Help define and set-up measurable KPI's and OKR's for your product team, own and maintain their visualization
Support the product needs both with long term analytical needs (e.g. recurring reports) and adhoc analysis
Work with multiple advanced analytics tools to analyze, execute and follow up initiatives from idea to industrialization.
Be the driver for data driven decision making by enabling data visibility and educating the different stakeholders
Convert different forms of data into common language in order to guide the product team
Work as a part of an agile product team to support product development and help showcase their value
Use SQL and other analytical tools to dive deep into the data lake
Participate in the wider analytics community, both within the customer domain and the wider H&M group!

Who are we?
At H&M we have a strong, value-driven culture characterized by believing in people, teamwork and an entrepreneurial spirit. Here you can be yourself and grow with significant opportunities to influence and make a difference. With the right mindset and ambition, you’ll find plenty of room to grow. We welcome your application regardless of gender, age, gender expressions, sexual orientation, disabilities, religious beliefs, origin or background.
We are on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviors are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech delivers technological solutions for the entire value chain for all our brands.
There are endless opportunities to grow, regardless of whether you are interested in developing functional depth or business acumen. Just let your skills, ambition and imagination drive you.


Just like everyone at H&M, we believe you are a sales-minded, social, open, communicative, and ambitious team player full of drive and optimism. You have a robust analytical ability with an eye for change and improvement opportunities.

Academic degree within Business Administration, Economics, Engineering (or similar)
Previous experience within ecommerce, retail, fashion or tech product driven companies preferred
Atleast 4 years of experience from digital analysis, product/business analysis or controlling
Experience in working with web and visual analysis e.g. Google Analytics, Content square, Adobe
Experience in working with analytical programming languages such as SQL, R, or Python.
Experience in working with data visualization tools e.g. Power BI, Tableau, QlikView, Data Studio, Amplitude, Looker
Understanding of using numerical, statistical and analytical methods to apply to data processing. ​
Demonstrated ability to analyze large amounts of data into clear insights.
Ability to work with multiple stakeholders across different competences (PM, Developers, Designers, etc.)
Strong communication skills and an ability to communicate and explain data and its implications to various stakeholders​.
Be comfortable with working within a large matrix organization.
Ability to define and align assignments with the strategic goals of the business. ​
Analytical mindset with strong problem-solving skills.
Experience and/or interest in technical product development. ​
Fluent in English (written and spoken)

Additional Information

Sounds interesting?
Send us your application with CV and cover letter. Last day of application is 2021-12-31 but we look forward to receiving your application as soon as possible.
For questions regarding the position please send an email to talent acquisition specialist
We do not accept applications through email
This is a full-time position based in Stockholm, Sweden


  • Arbetsplats: H&M Group STOCKHOLM
  • 1 plats
  • Tills vidare
  • Heltid
  • Fast månads- vecko- eller timlön
  • Publicerat: 29 november 2021
  • Ansök senast: 31 december 2021


Liljeholmsstranden 5

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