ICT Delivery Manager

Why is Ericsson a good place to work?


Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation. We support networks that connect more than 2.5 billion subscribers. With over 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership. 40 percent of the world’s mobile traffic is carried over an Ericsson network. And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.


At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale. We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities. We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.

Our Exciting Opportunity:

We are now looking for an Information and Communication Technology (ICT) Delivery Manager. You will ensure that services currently in production, are delivered as expected to Associates and users. You will govern the complete delivery of Enterprise IT, R&D IT and Test Environment services to the business.
You will act as an escalation point for issues with Services/Solutions/Products. You will work with others on solutions, already in production and works closely with the ICT BRM, who works with partners on new/future solutions. The Delivery Manager is the local representative for Global and Regional IT Security on all IT Security matters and ensures that all security programs are locally implemented by guiding, driving and providing governance for security initiatives in line with corporate guidelines and directives.


You will:

Build Ericsson internal relationships
Communicate and report on IT financials
Engage globally with ICT Delivery Management peers to ensure alignment of stakeholder requests across geographies
And, participate in management of customer concerns


To be successful in the role you must have:
An academic degree or corresponding competence with emphasis in Information, Technology and/or Business
A solid experience in the field or a minimum experience of:(Recruiter to supply)
Experience in: (Recruiter to supply area of expertise – e.g.: Cloud, BSS, OSS etc.)
IT skills - experience in IT environments with a plenty of Services, Applications, Processes, Roles and Suppliers


Additional Requirements:
Good business understanding of the Area/Region/Site
Experience working with multi-national global organizations with the ability to establish good working climate in a virtual environment
Operation and/or Test Environment
Good negotiation, communication, presentation and social skills

What´s in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process
Location for this role: Göteborg, Sweden
Recruiter: Anna Magnusson (anna.magnusson@ericsson.com)
This position reports to: Head of DW IT

Selection is ongoing please apply as soon as possible
Kindly note that we cannot process applications sent via email.
Curious to know more about the life at Ericsson? Meet some of your future colleagues and watch our People film

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.
We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

Primary country and city: Sweden (SE) || || Karlskrona || [[mfield2]]
Req ID: 566697