Inside service sales representative to Biotage in Uppsala


Inside service sales representative
Biotage offers solutions, knowledge and experience in the areas of analytical chemistry, medicinal chemistry, peptide synthesis, separation and purification. The customers include pharmaceutical and biotech companies, companies within the food industry and leading academic institutes. Biotage is headquartered in Uppsala where 70 of the company’s approx. 300 employees work, and the company is currently looking for dedicated and motivated persons to strengthen the inside sales-force.

As an inside service sales representative your overall focus is, through an understanding of customer needs and requirements, to build long-term strategic relationships with customers to grow business and gain market share. You will have specific responsibility for the sales of service contracts for the company’s instruments in Europe and you will work closely together with the field based team on the sale of service products.

In this role you are responsible for building and maintaining customer contract relations, ensuring existing service contracts and grow the service contract business by identifying customer needs and finding innovative solutions. You will actively establish new customer relationships, nurture existing ones and manage sales opportunities through inbound lead follow-up and outbound cold calls and e-mails. Internally you build and maintain the company’s customer relation management data system (CRM) by planning and recording all relevant activities, interactions and opportunities.

We are looking for someone with a graduate degree – preferably scientifically educated at university or college, or someone with equivalent relevant experience. The role requires a high degree of customer focus and a commercial mind-set, and it is meritorious if you have experience from inside sales and CRM-systems. To be able to support customers and staff with instrument expertise you are expected to acquire necessary understanding of the products and get a high technical knowledge of the applications.

As a person you are responsible, self-motivated, service-oriented, and you thrive on a high level of activity in a networking role. You are well organized with high attention to detail. In order to be successful in this position you need to be flexible with good interpersonal skills and set to help where it is needed in the best interest of the company. You are outgoing with a strong customer focus, motivated to work in a cross-cultural atmosphere and have good communication and presentation skills. Since the position has a focus on the French- and Italian market it is an advantage if you are proficient in French and/or Italian. The position requires that you speak and write English fluently, and it is desirable if you understand and make yourself understood in Swedish, both orally and in writing.

Employer: Biotage Sweden AB

City: Uppsala

Type of employment: Full-time

Last day for application: 4th of December

For information: In this recruitment process Biotage Sweden AB is collaborating with Dfind Science and Engineering AB. If you have any questions regarding the position, please contact recruitment consultant Stefan Grip, 073-343 41 45. You are welcome with your application registration at [ ], 4th of December at the latest. Selection and interviews will be ongoing during the whole application period, so please register your application as soon as possible.

Company description:
Biotage aims to accelerate customers drug discovery and development process, and to increase knowledge by providing complete solutions for Medicinal and Analytical Chemistry and Process Development. The company aims to be market leading in each of its niche areas. Biotage has offices in Sweden, US, UK, China, Korea and Japan. Biotage had sales of 610.5 MSEK in 2015. Biotage is listed on the NASDAQ OMX Nordic Stockholm stock exchange. [ ].

Kontaktpersoner på detta företaget

Camilla Wern

Linda Nord
073 343 46 54
Ulrica Marklund

Stefan Grip

Camilla Wern

Johanna Wagrell

Kristin Bolund

Ulrika Bäckman
073-343 45 31
Carina Almquist

Britta Granath



Styrmansgatan 2


Styrmansgatan 2
Malmö, 21118

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