You feel that you made a difference every day you go home from work. You add hands-on value in truck drivers and truck owner’s life. You play an active part in safeguarding that millions of truck deliveries safely reach their destinations.
This is daily life at Technical Service.
This is us
We are looking for a Product Specialist to join our team within Technical Service (TS). We have the responsibility to deliver and coordinate technical support for Volvo HD and eMob trucks towards market companies and importers and are the link between the market and design departments at Volvo Group Trucks Technology. We contribute to the Product Development process with our field and aftermarket expertise.
This is the role
As Product Specialist Electronic, you will be responsible for resolving all hardware and software related problems that might occur in customer trucks. To quickly develop creative containment actions, temporarily resolving customer issues, is also one of your main deliveries. You work independently with a large personal responsibility, supported by your team when needed.
You will also act as the key person representing the market/end-customer in projects where quality issues are addressed. Technical Service is the link between design departments and the market.
The work is carried out both at the office in Gothenburg where you remotely work with analyzes and support systems, but occasionally visiting our customers all around the world to investigate and resolve problems is an important and rewarding part of the job.
This is what we offer
You will be part of a great team of social, innovative and passionate colleagues with a good sense of humor -focusing on the common goal of keeping our customer on the road. We learn new things every day and we discuss and share our findings with each other. We are reputed nice guys ;-)
As Product Specialist at Technical Service you get a unique opportunity to rapidly complement your current expertise with a deep understanding of real-life customer usage -and develop an extensive market knowledge and global network. We know that this will benefit you in whatever future direction you choose to go.
This is you
This is an expert role; you have broad experience from ESW function development, application or verification, Diagnostic Engineering or System Design at AMT or E&E design department or similar
You have a technical university, or equivalent, degree
Your high analytical ability and passion for problem solving, paired with creative and network building abilities, ensures that you succeed in this role
Since we are a truly global company, fluency in English is fundamental. As we also have a strong domestic market, fluency in Swedish is also a pre-requisite.
We are actively looking to increase diversity and inclusiveness in our operations. That’s why we want to create teams with a good mixture of male/female, different personal backgrounds and ages.
Are we a perfect match?
Red tape and WBS elements are good for some, but we go to work every day making real change to real people. In addition to a highly rewarding job, we also offer you a global company with fantastic opportunities for you to develop and grow. Join us now -you won’t regret it!
Curious, and have some questions? Give me a call!
We apply a continuous selection process and interviews may be held before the end date, send in your application today!
Kjell Berntsson, Acting Head Technical Service, +46 739 021529