Reservation Agent fluent in Swedish, based in Barcelona. Spain

Avis Budget Group Contact Centre wants to make a difference and that’s why is looking for a motivated Reservation Agent to join our Reservations team. If you are passionate about sales, customer satisfaction and high performance, and by the way you are looking for a multicultural, friendly and supportive working environment, then you are ready to be part of the team.
To be successful in this demanding role, your proven track record will enable you to deliver against the following key performance areas:
Sales: Increasing and maximizing business opportunities and identifying and clarifying customer needs in order to recommend the service or product for every situation.
Service: Using knowledge acquired (skills and attitudes) to ensure customer satisfaction and attending kindly customer in any situation and answering their requests.



We would be very glad to offer you:
A permanent contract starting in January
21134,24 euros gross per year plus monthly bonus scheme
Salary increase and ticket restaurant after one year in the company because we want to reward your seniority
Work from home 2 days a week optional
Colectivos Vip discounts
Discounts in car rentals
Excellent multicultural environment and location in Barcelona World Trade Center
Global mobility opportunities
Excellent initial online and ongoing training and mentoring (paid from the very first day)



We would love you to have:
Swedish as mother tongue level
English fluent
Previous experience in customer service/sales