2nd level support Communication Technician

We are looking for a 2nd level support Communication Technician. Criteria: Cisco 1-3 Years Essential DHCP 1-3 Years Essential DNS 3-5 Years Essential LAN/WAN 1-3 Years Essential Nätverkssupport 1-3 Years Essential Background Network is a department within Production that provides an end-to-end connectivity service. Our responsibilities cover LAN, WAN, telephony, security, external connections, addressing, monitoring and documentation services. We work in a global manner and create standards with our colleagues. Work includes pre-studies, design, implementation, change handling and maintenance of each area. The network contains of 915 routers and above 1000 connections worldwide. Profile The person shall have following profile: Ø Approximately 5-6 years of experience within Cisco network communication Ø Analytical, accurate and thorough Ø Have experience from working with network at a global enterprise is a plus Ø Be creative, self driven and a responsible person Ø Communicative with people in the organisation Competence Following demands must be fulfilled: Ø Deep knowledge of network infrastructure, DNS and DHCP Ø 2nd level support of Cisco network communication according to ITIL Ø Knowledge and experience from Cisco environments and devices is a must Ø Knowledge in configuration of LAN, switching. Cisco 3750 using Cisco CLI Ø Knowledge of design, configuration, implementation of WAN, routing TCP/IP, MPLS, routers 2800 Ø Knowledge of Cisco VPN Concentrator, LAN to LAN, Cisco Content switch, ISA is a plus Following criteria are desirable: Ø Understand the ITIL processes such as Change Management, Configuration Management and Incident Management etc. Tasks The main tasks in the assignment will be: Responsible for 2nd level support according to our Service Level Agreements. Troubleshooting, analyze, reconfigurations and maintenance-tasks of network. Requires a broad knowledge within communication area. No travel required. Start: ASAP Duration: Six months, probably or more Working language: English