OBS! Ansökningsperioden för denna annonsen har
passerat.
Arbetsbeskrivning
Insurance is all about life. And it’s all about data. At If we are developing technical solutions that have the power to turn misfortunes into possibilities and dreams into reality. We are now looking for two analysts with a passion for data to help us accelerate within analytics.
About the role
You will be working in a cross-functional agile team, increasing insights, and improving our B2B customer journeys. To enable your work, you will have access to flexible and robust data platforms, like Google Cloud and Databricks for data transformations and Power BI for analysis and visualization. And to help you in your quest for insight you will be cheered for and supported by one of the largest communities of data professionals in the Nordics (+200 colleagues).
Responsibilities include
Design and develop operational reports to follow up and optimize performance (ie. CX, CRM activities).
Deep dive analysis to understand drivers of business performance and customer satisfaction
Develop analytical data assets/data points to be used in CRM-activities
Identify and specify needs for new data.
Provide strategic insights to improve our customer journey.
Supporting users in their understanding of data and analytics, including evaluation of business results and communication with business stakeholders.
About the team
We strive to be an organization where you as an analyst can develop and be challenged, both personally and within analytics. We are team players with a strong drive and ambition to always deliver the best results - and we take pride in having fun along the way. Together we are a large Nordic community of technology and data professionals - supporting and pushing each other forward. To learn more how we work and think around technology, data and analytics, please visit our Tech Blog - https://medium.com/if-tech.
Who are you?
We think that you have a strong interest for digital business and customer experience, but what gets you up in the morning is your interest in data and analytics. You want to work cross functionally to improve customer journeys and to help us understand new and existing customers even better. You have previously worked with analytics within CRM or sales and are comfortable with transforming large amount of data into actionable insights. And you are comfortable with talking to both technical and non-technical stakeholders.
You also have
Experience from similar role
Good data transformation and programming skills (e.g., SQL, Python).
Good data visualization experience from BI tools such as Power BI or Tableau.
Some experience in using cloud platforms like Databricks and BigQuery
Experience with web analytics tools like Google’s stack (incl GA, BigQuery and GTM), and understanding of web technology (i.e., HTML or Java) is a plus.
Relevant university degree
Fluency in English, in addition to one or more of the Nordic languages
We offer
In the same way that we have expectations on you as an employee, we also expect you to place high demands on us as an employer. Here are some of the benefits of working at If:
An including work environment where everyone is welcome
Career and development opportunities in the biggest insurance company in the Nordics
Social activities, as well as highly skilled professional environment
Possibility of hybrid workplace
Health promoting workplace with e.g., wellness allowance and various sports activities
Great insurance benefits
Additional facts and the recruitment process
All applications will go through our recruitment system and must include your CV and a cover letter where you share with us your motivation for applying for this position.
Application deadline: Last date to apply is 17th of November – our application review will start immediately
Work location: Turku/Espoo, Oslo, Stockholm or Copenhagen.
Number of Positions: 2
Travelling: Some travelling is required.
Start: As soon as possible/by agreement.
Questions about the position or the process can be directed to Head of Data & Analytics for BA Commercial Håkon Grønning Strand (hakon.gronning.strand@if.no)
Background checks for this position will be done in accordance with the law in the country of employment.
We are looking forward to your application!