Application specialist for hallon

Hallon is a sister operator of the mobile operator Tre and started in May 2013 with the vision to provide a simple connection every day for everyone. We’ve had a digital focus from the very beginning with a focus on selling and serving our customers via hallon.se and our apps.
In 2018, we moved our business to a completely new house next to Globen, where all of us at hallon and Tre give the best opportunities to meet and interact. Here, we spend the majority of our working week allowing us to allow up to 2 days working from home. Welcome to hallon!

Hallon IT is a team of 8 people. Together we're responsible for the entire IT infrastructure that delivers the very best possible digital experience to our customers. We accomplish this by working closely together with vendors, partners, consultants, and colleagues at Tre.

About the role
Working in hallon IT, your main focus will be on the CRM and billing system (CDRator) that serves as the heart of hallons IT systems. You will also work with all the integration points like payment gateways, warehouses, web applications, credit checks, anti-fraud systems, etc., making sure that those work optimally end-to-end. We've also developed two applications in-house (.NET) that you will maintain and develop new features to (approx. 10-20% of your time). The job day will cover things as:

• Together with colleagues, analyze all new requirements from business stakeholders and explain the feasibility and possibilities. Some parts you might be able to create yourself with configuration, new works flow, or scripting. Some parts require extensive development from several parties where you will have responsibility for the end-to-end solution. New development in the CRM & billing system is made by our vendor.
• Planning a timeline for project delivery, infrastructure setup, technical solution, documentation, testing and coordination with vendors.
• Working with the technology backlog. Planning and identifying opportunities to improve the systems we work with.
• Continuous focus on operational alerts, monitoring the system, troubleshooting.
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Who are you?
To be successful in the role, we believe you have skills and experience on above mention tasks – but not necessarily all of them. Some you can learn just like continues learning is an important part of the job.

We believe that you enjoy the variety of working in a small team and getting to be into technical details, configuring, scripting, coding, documenting, and feeling comfortable working high level and with other people discussing solution designs and coordinating with external parties.

Since you will work closely with the development teams, vendors, and the business organization, you can easily get into in-depth technical details and convey the essence of the message pedagogically. Your drive and commitment to solving technical problems have made you successful in previous roles. You dare to think outside the box to test new tracks in your path to work efficiently independently.
Experience in working with CRM & Billing would come in very handy but is not a must-have.

What we offer?
You will be working with a team with a great culture of collaboration and entrepreneurship. Here you will see the direct impact of your work on the final product and the customer experience. You will have an overview of all the activities within IT and the entire hallon – we all gather regularly – IT, product, marketing, and customer care.

You get an outlet for commitment, drive, creativity, and a great opportunity to work on your ideas with us. We've been for 8 years top-rated in Great Place to Work.

Application
We will interview continuously even before the application end date, so please send in your application as soon as possible should you be interested in becoming a part of hallon! For questions about the role, please contact Saul Amram, Head of IT,
saul.amram@hallon.se.

We look forward to receiving and reading your application!

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