Business Analyst for the H&M Brand Customer Insights & Analytics Team

Business Analyst for the H&M Brand Customer Insights & Analytics Team


Company Description

The Customer Insights & Analytics team, part of the H&M brand global organization, is now looking for a new Business Analyst to join us!
At H&M we have a strong, value-driven culture characterized by believing in people, teamwork and an entrepreneurial spirit. Here you can be yourself and grow with significant opportunities to influence and make a difference. With the right mindset and ambition, you’ll find plenty of room to grow.
Our team’s vision is to provide the best possible decision support for the H&M brand and lead the transformation in becoming a customer, data, and insight centric company. More specifically, we are a team of seven analysts working together to solve complex business problems using data and analytics to generate insights for all other functions in the company! In our team we work 100% project based will full dedication towards solving the question at hand. We do not put out fires, we do not spend our days in unproductive meetings, we solve problems!
Do you want to find solutions to the trickiest problems H&M is facing today? Are you passionate about data and how it can support us in taking even better decisions in our business? Then you might be our next Business Analyst!

Job Description

Lead projects and be responsible for connecting data analyses with business challenges
Work collaboratively with data analysts/data scientists to translate data into insights and outcomes that can be leveraged by the business
Analyse internal data: sales, pricing, product/assortment, customer data, etc.
Analyse external data: news articles, financial statements, reports, etc.
Put together presentations and business cases
Create reports and dashboards visualizing the output of analyses
Present and deliver recommendations and/or solutions to business stakeholders
Develop your technical skills in SQL, Tableau, Power BI, excel or other analytics tool that help you reach our goals


Your strong business sense helps you quickly understand the challenges of varied stakeholders (e.g. logistics, online sales, retail space, sustainability, marketing, assortment etc.)
You have developed strong analytical skills working as a consultant, controller, analyst, or something similar
You enjoy working with data and sharpening your analytical skills – If you have experience working with SQL, that is a great plus!
You are interested in following the latest trends and development in the retail industry
You love solving complex problems and turning ill-defined questions into concrete analysis plans
You are comfortable visualizing and presenting the results of your analysis to different stakeholders – You have used PowerPoint extensively and might have used Power BI and/or Tableau in previous roles
You are a clear communicator who can easily translate complex analytical methods to business stakeholders
You enjoy working in teams and collaborating with colleagues whose skills complement yours
You have an Academic degree within Business Administration, Economics, Engineering (or similar)

The position will be located at our newly renovated head office in Stockholm, Sweden.

Additional Information

Please apply with your CV in English as soon as possible, but no later than October 3rd. At H&M Group we strive to have a fair and inclusive recruitment process. Why kindly ask you to not attach cover letter in your application as they often contain information that can easily trigger unintentional biases.
H&M is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age. We strive to have a fair and inclusive recruitment process. Therefore, we kindly ask you to not attach a cover letter in your application as they often contain information that can easily trigger unintentional biases.
We are looking forward to hearing from you!


  • Arbetsplats: H&M Group STOCKHOLM
  • 1 plats
  • Tills vidare
  • Heltid
  • Fast månads- vecko- eller timlön
  • Publicerat: 22 september 2021
  • Ansök senast: 22 oktober 2021


Liljeholmsstranden 5

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