Business Operations Manager

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Best of both worlds:
The CSP group originated from Luxe, which was a startup that was purchased by Volvo. We have maintained our fast, nimble culture while adding the resources and scale of Volvo. The digital technology you help scale will be in the hands of millions of Volvo owners and cars worldwide.
We are looking for a skilled Business Operations Manager who believes in our values and mission and is passionate about building great products. This position would sit in our Gothenburg office in Sweden. Our team is split between the Sweden and the US.
Values:
We believe in radical truth and transparency. Sharing information more broadly means everyone can make better decisions. Constantly seeking the truth through hard facts and data generally leads to optimal outcomes. Our team sets very high standards and takes great pride in our work. We strive to work hard and with a purpose since everything should be tied back to a deeper goal.
Our team also believes in having fun and not taking ourselves too seriously. We enjoy each other’s company and welcome those with diverse backgrounds and experiences, however there is shared commonality in our values that bind us as friends and colleagues.
Responsibilities:
Our Business Operations team is essential for executing strategic initiatives, ensuring successful product launches, and driving alignment across teams. We continually look for new opportunities to create value while refining our approach with each new market and product. As a Business Operations Manager, you are responsible for developing each market’s strategy and operations for introducing and scaling our products. Whether it’s creating playbooks, piloting new features to ensure success or coaching markets on how to improve their KPIs. You will also work closely with our product team and share learnings to help inform the evolution of our product offering.
Lead, Execute & Hustle:​ You will be immersed in all aspects of launching new digital products or operations in markets and you will be directly responsible for the success.
Prioritize & Project Manage:​ You will stay on top of multiple projects and launches while coordinating and prioritizing with internal teams, sister brands, and local partners.
Create & Optimize Playbooks:​ You will create and refine our playbooks for launch as well as for sustained market success in the future.
Coach Partners:​ You will listen to our partners and analyze data to provide ongoing insightful recommendations to grow usage and unlock value.
Facilitate Product Development:​ You will act as a key player in piloting new features, collecting feedback, and communicating upcoming functionality to the markets.

Requirements:
Experience: ​You have 5+ years of experience in operations, project management or consulting preferably working closely with digital product teams to launch and scale new products.
Strong Decision-Making Skills: ​You have a focus on data-driven decision making, exercising good judgement in ambiguous circumstances, and effectively communicating those decisions across a diverse team.
Empathy:​ You have your finger on the pulse of customers in your markets so that you always examine problems from the customer's perspective.
* Flexible: You can meet the demands of working with a global team which means starting work a little later in the day a few days a week to have more overlap with the US.
Clear Communicator: ​You are a clear and concise communicator with the ability to synthesize a lot of information quickly and highlight the key insights. This translates to excellent written and verbal presentation skills.


How to learn more and apply
For questions about the position please contact hiring manager Zachary Cook at zach.cook@volvocars.com. For questions regarding the recruitment process, please contact recruiter 

hannes.westerlund@volvocars.com. We want your application at the latest August 16 2021. Please note that applications via email will not be accepted.