Business Process Manager

Business Process Manager - SAP Sales and Distribution
Currently for our Sales Process Solutions EMEA team we are looking for a SAP SD Expert. The role is to analyze the business needs, to assist in the identification of business problems and/or process gaps, and to propose and deliver solutions.
A REGULAR DAY AT WORK
Your task as Business Process Manager will be to:

· Provides business process and/or IT process knowledge in the organization
· Participate in application implementation projects
· Prepare training documentation
· In cooperation with the business, propose business process driven IT solutions with high operational and cost effectiveness, where applicable.
· Proactively act in business and IT process analysis and development, to optimize current business applications.
· Cooperate with business process owners, other key business and IT people
· Analyze and scope the area of analysis, working with project managers and business sponsors to clarify the level and complexity of the business analysis effort needed for IT related projects
· Take responsibility for relevant process area during the system life cycle development of IT projects
· Plan and perform process wide tests in all implementation phases
· Provides business process wide viewpoint on system design
· Produce presentations on analysis, design and solutions, communicate them in a professional way
· Write, advise and give recommendations on process and functional documentation
· Maintain continuous business and internal team interaction and relationships
· Keep up to date knowledge on external and internal process
· Review business/IT processes and give recommendations
· Documentations integrity/consolidation of all projects in PhAROS (Application lifecycle Management)
· Support Business for creation of Business Cases
· Track the projects in PhAROS and updating monthly reports (including tracing of invoices)

YOU

· Strong Performer. Willing to work in a high pressure and delivery oriented team
· Multitasking. Able to manage multiple projects in a fast -paced, deadline-driven environment
· Autonomous. Able to work independently and focus on deliverables
· Team player. You enjoy working in cross-cultural and across geographies teams
Flexible. You have the ability to deal with uncertainty and work in a stressful situation whilst remaining calm and clear thinking
Structured and organized
Willingness to travel when needed


EDUACTION AND EXPERIENCE

· Detailed knowledge & configuration of SAP SD applications and Principles (SOM, Pricing, Billing)
· Experience in working with application end users to determine and document functional requirements for application software and database
· Good understanding of touchpoints into related SAP modules (e.g. FI, CO, LE, WM, PI)
· Familiar in searching for OSS notes etc.
· Familiar with multiple database systems and software development processes
· Experience in writing of technical & functional documentation
· Strong ABAP reading/debugging skills
· Familiar with SAP Contact Center
· Clear communicator in both verbal and written communications – both at technical level and business level
· Very good command of English