Client Development Manager, Special Cargo

Job description
Are you devoted to work with sales responsibility for customer relationships and performance of an assigned customer portfolio for a medium impact client base in any size cluster/geographical area?

No matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We commit to provide best possible development and career growth to all our employees through digitalized learning ways in order to keep them up with development of technological changes.

In Maersk we are on a vision to become The Global Integrator of container logistics - connecting and simplifying our customers' supply chain. You will join a truly ground-breaking journey striving to continuing to strengthen the focus to become a truly customer-centric company, serving our customers' individual needs.

Responsibilities
As Client Development Manager Special Cargo, you will be responsible for the commercial and financial development of your own client base. You will deliver planned levels of new and additional business from targeted and existing customers.

Main responsibilities will be:
Delivering volume and yield targets for Sweden (excluding key client segment) while remaining focused on relationship building
Accountable for delivery of Additional Business and Contract Renewal targets for the assigned customer portfolio
Developing customer relationships with decision makers on all levels
Accountable for a seamless and timely transition of customer management from the Commercial team to our Customer Service teams
Supporting the resolution of Commercial and Customer Service Office reported customer issues, including interventions with customers to resolve escalated issues
Ensuring high customer satisfaction and an excellent customer experience


Qualifications
You have a solid understanding of the Swedish Special Cargo market and customer drivers as well as it is expected that you have knowledge of our competitors and industry trends in Sweden. With a truly customer centric focus you strive to create value in our customer’s supply chain and hence experience from logistics as well as shipping is crucial.

Furthermore, you are:
• Knowledgeable within Special Cargo/ project industry in Sweden
• Decisive, competitive and has a sense of urgency and results – thereby delivering objectives and increasing business performance
• An initiator with excellent skills in relationship building
• Experienced working with corporate functions (customers) C-suite-to operator
• Proven track record with long sales cycles

Application
In this recruitment process we are collaborating with Randstad. If you have any questions regarding the position you are welcome to contact the responsible recruitment consultant Anne Hansson on +46(0) 72 988 9405, [email protected] or Simona Möller +46(0)70 793 2455, [email protected]

Interviews will be held continuously. To apply, please register your profile and attach your application documents via the link below as soon as possible but not later than 4th of October, 2022.

About the company
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.