Client Partner

We are now looking for a Client Partner to focus on one of our clients within BFSI. The position is placed in Stockholm, Sweden.


KEY RESPONSIBILITIES
· Client engagement
· Liaison between clients and management for business executions.
· Understand client needs and identify new business opportunities.
· Negotiate business contracts and costs with customers as needed.
· Develop customized programs to meet client needs and close business.
· Provide client consultations about company products or services.
· Develop business proposals and make product presentations for clients.
· Build positive and productive relationships with clients.
· Work in compliance with company standards and business guidelines.
· Develop account strategies to meet monthly revenue target.
· Assist in development of account budgets and timelines.
· Assess potential business risks and develop mitigation plans.
· Develop new business opportunities with potential and existing clients to achieve revenue goals.
· Provide outstanding services and ensure customer satisfaction
· Address customer concerns and queries in a timely and accurate manner


PROFILE
You have extensive experience from the IT industry and experience from leading position within the banking domain. Also, you have experience in a global delivery model including off-shore-onshore model to leverage TCS’ global consultant pool to deliver the most cost effective services to clients. You are experienced in customer management and sales management. You are an excellent team player with great communication skills. For this position you need to be able to travel across Nordics and Poland depending on business needs.