Client Service Representatives

Job Specification

Position: Client Service Representatives

This company is a rapidly growing supplier of communication and logistics services with branches throughout Europe. This company is one of Europe's leading international media groups. With some 85,000 employees they operate in the fields of publishing, entertainment, television, newspapers/magazines and new media and services. They are one of Europe's largest customer services providers with 55 offices worldwide. The have a number of (inter)national clients with an excellent reputation.


Responsibilities/Tasks

For their Channel Customer Service Center in Germany (Hannover) we would like to get in touch with experienced, highly motivated and enthusiastic Client Service Representatives. The Customer Service Representative will be responsible for the answering and processing questions and responses from our European clients, be it by telephone or e-mail. You are interested to work in an enthusiastic multilingual team within a dynamic and rapidly growing company.


Requirements

. Good communication skills
. A clear and friendly (telephone) voice
. Accurate
. Willingness to work 40 hours during the training weeks
. Congenial / team spirit
. Client and service-oriented
. Good communication skills, both written and oral in the English language
. Excellent communication skills (native or near-native), both written and oral in one or more of the following languages: Swedish, German, Portuguese, Italian, Spanish, French, Greek, Irish, English, Swedish, Danish, Austrian.
. Familiarity with a PC and experience with Windows, Word, Outlook and Internet Explorer

Other

. We offer you an interesting job in a fast-growing and inspiring organisation.