Client Services Analyst

On behalf of one of our clients in Stockholm, we are now recruting a Client Service Analyst. The assignment is expected to start immediately to continue until 2018-12-31. Selection and interviews are ongoing and may be completed before the deadline date, so please send in your application today!

Key Responsibilities
As a Client Service Analyst, you will be involved in cross-platform projects and releases, providing support to the organization as well as testing new functionality. You will strive to be proactive with client’s problems and will be a key person to identify and troubleshoot issues of minor and critical levels. This is done by developing and maintaining a support service framework and thinking outside the box for best practices.

Requirements
• Degree qualified in a discipline related to Computer Science, Information Systems, or similar
• 1 to 2 years of relevant experience is preferred, for example technical support working with end users.
• Interest of the financial markets, such as equities, derivatives and fixed income trading is a plus.
• Ability to prioritize, organize and complete work tasks within given timelines
• Great interpersonal skills and a strong communicative ability in English, both verbally and in writing, Swedish language would be a merit
• Excellent teamwork skills
Benefits
We want you to be well and enjoy yourself at Poolia. Therefore, we offer health care grants, discounts at various training facilities and arrange regular social activities. It is also covered by your employment at Poolia by collective agreements, insurance, occupational pensions and occupational healthcare.