Connected Quality Experience Leader

Champion quality here that shapes lives around the world.
At Electrolux we are passionate about improving everyday life for millions of people and the planet. It’s embodied in everything we do. We believe that great tasting food brings people together. That our favourite clothes bring out the best in us. And that the home should be a place for wellbeing, a place to care for ourselves and our loved ones. The Quality organization is exciting and demanding part of the business where you will be at the core of what we do – drive business results with the ultimate goal to deliver outstanding consumer experiences. This is where you come into picture!


For that, we employ great people from a wide variety of backgrounds – not just because it’s the right thing to do, but also because we believe that diverse perspectives make our business stronger and more innovative. If you share our values, come find your place in our global community. Meet us on @lifeatelectrolux and career.electroluxgroup.com to learn more.

Location description
Stockholm, Sweden


Mission Sentence
For our business area Europe, we are after a driven and engaged Connected Quality Experience Leader to contribute to the strategy for connected appliances to deliver outstanding consumer experiences in areas of taste, care and wellbeing.
The main aim for this role is to bring the voice-of-consumer into digital product roadmaps and to support the development and launch of new products incorporating outstanding consumer experiences that deliver on the overall business objectives. In this role you will have a wide exposure within the European and group organizations with many cross-functional contacts.


Tasks:
· Analyze in cooperation with product Quality Directors, CStaR and SCR data and draw conclusions from the analyses
· Influence Digital Products community in adapting more consumer centric approach in digital product development
· Develop and deploy action plans for Apps and Digital products quality improvements in cooperation with representatives from different product lines
· Coordinate the efforts with x-functional teams to implement/operationalize the improvements drawn from data analyses
· Hold meaningful and useful meetings with different stakeholders to coordinate the implementation of action plans
· Shape the development projects by bringing in the input from voice-of-consumer
· Define the roadmap and strategy for digital products within quality function of BA Europe
· Establishing and sustaining strong cooperation with digital product managers

Qualifications:
· Master’s degree in Technical or administrative engineering
· Min 2-3 years of experience in Quality project management field with international exposure
· Experience in advanced Quality data analysis is considered as a strong plus
· Project management skills, able to plan and focus on strategic priorities
· Able to travel 10% of working time

Company description:
Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to www.electroluxgroup.com.