CSM Coordinator - Communication & Documentation

Are you interested in CSM Coordinator Role role? Are you looking for an exciting opportunity in a growing industry? Then have a look at this career opportunity to join an Industry leader within the Customer Care Nordic department in Malmo.
Sales > SBU NCE > Customer Care Nordic
Vestas Northern Europe Service are responsible for the Service of wind farms throughout these Denmark, Sweden, Finland and Norway. We strive to be the No. 1 performing business unit within Vestas, and we aim to make Vestas Northern Europe the best place to work.
The Service Department in Nordic is responsible for service, service sales and maintenance of the wind turbines within the Nordic countries. The CSM Coordinator will primarily support the CSM organisation in communication and documentation matters. This role will work closely together with other members of the CSM team, but will also have close collaboration with Service Management, Operations and other internal stakeholders, as well as customer contact when needed.
The Service is a growing area within Vestas, and you will be involved in an exciting journey.
Responsibilities
Streamline communication
Preparing and coordinating external communication on relevant topics
Supporting the CSM team on communication matters, e.g. official replies to legal matters
Creating and preparing communication and presentation templates
Creating and coordinating internal newsletter and other communication, through relevant channels
Being the main CSM contact towards Vestas Public relations
Keeping a close relationship internally to be aware of current and upcoming events
Supporting CSM team on document and information matters, including GDPR
Ad hoc tasks related to documentation and communication


Qualifications
Bachelor's or Master's degree within Business Administration, Public Relations or similar
Experience from working with communication
Experience from working on contractual/legal communication is a nice have
High business understanding
High-level skills in MS Office
Professional verbal and written communication skills in English and a minimum of one Nordic language is required, good understanding of other Nordic language



Competencies
Service-minded with a natural motivation towards giving the customers (internal and external) a great experience
A solid business motivation and mindset
A positive and focused team-player who can secure the daily workflow
Detail-oriented, organised and structured with a high focus on quality
Creative and working effectively towards continuous improvements
Ability to cope with stress in a ever-growing creative environment


What we offer
We offer a job with meaning where you will get the opportunity to support us solve one of the most important global issues of our time - ensuring a more sustainable future.We have an eclectic mix of experience and skills, working together to make Vestas' vision a reality. Join Vestas and you will find yourself working in a spirit of worldwide collaboration while enjoying the knowledge that you are making a positive difference.
We offer an exciting job with great opportunities for professional and personal development in an inspiring environment where we place great value on initiative, responsibility and the right balance between creativity and quality in all solutions. Our working environment is informal.
Additional Information
Please apply no later than 30th April 2021. For questions about the position, please contact Recruiter Agnieszka Kaleniak, at +48 506 896 285 or Senior Manager CSM Nordic Eva Klintell, Sweden at. +46730266510.