Customer Lifecycle Manager (Swedish) to Spain, Malaga!

Position: Customer Lifecycle Manager
Location: Málaga, Spain
Employment type: Full-time
Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:
Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship
Quarterback sales from lead to purchase; be the main point of contact for our client's customers, leading the sales strategy, overcoming objections and negotiating success
Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with leading cloud technologies (preliminary focused on Microsoft cloud technologies)
Obsess over customers and prospects to deliver a world-class customer engagement experience
Secure customer wins for cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers (preliminary focused on Microsoft cloud solutions)
Position competitive offerings and solutions in the context of customer needs and experiences
Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft technologies
Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria
Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope
Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage customers
Collect feedback from customers and articulate it back to the business


REQUIREMENTS:
Native or fluent in Swedish (C1 level), with strong proficiency in both written and spoken communication
2-3+ years in sales or customer-facing roles, with a proven track record of success
At least 1 year in a relevant industry, with experience in account or customer management
Familiarity with modern sales techniques, strong interpersonal skills, and ability to communicate effectively via phone, email, and presentations
Experience with cloud-based solutions or similar technologies is a plus
Ability to work independently, take ownership of performance, and continuously improve skills
Achievement-oriented, with a focus on exceeding targets and collaborating with cross-functional teams
Strong organizational skills and the ability to manage multiple priorities
Comfortable using office software and CRM systems (e.g., Microsoft Office, Salesforce)
Interest in emerging technologies and their impact



BENEFITS:
Excellent remuneration package based on experience, skills and performance
Mon-Fri; 9AM- 6PM
Great office location in Malaga
Full paid training about the company
Career development program and specialized courses
Opportunities for a career abroad through the International Mobility Program
A dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach career potential