Customer Service Assistant to Mouser Electronics in Malmö

Customer Service Assistant to Mouser Electronics in Malmö

Arbetsbeskrivning

Job description
Are you a service-oriented person who is passionate about providing good service, to both customers and colleagues? Are you a team player and thrives in an international environment? Do you speak and write English and Swedish fluently and also have experience in customer service from previous work? Does your personality help inspire the team and solve problems? If yes, do not hesitate to apply for the position today! 


The Customer Service Team works with incoming questions from customers via phone, chat and e-mail. The team is a central contact area for customers and your duties include receiving orders, helping with questions about products and orders and processing returns and complaints. Since you will assist customers from all over the Nordic countries, English is the most common language and it is therefore necessary that you are fluent in both speaking and writing. 

Responsibilities
For the Customer Service Team in Malmö we are looking for a Customer Service Assistant (CSA). The CSA will assist the Customer Service Representative with easier tasks, it is an entry position and therefore has lower requirements. 
 
In this position, you will be part of a Customer Service Team and in order to thrive it is important that you are a team player. To succeed in the role it also requires you to be outgoing, helpful and that you are committed to providing good service. 
 
Initially, as a new employee, you will receive an introduction and training in both product knowledge and service. Over time, there are good career paths within the company for the right candidate. 

Working hours
The position is full-time, starting in January 2021. The work hours are Monday-Friday 8-17.

Qualifications
Requirements for the service: 
Fluent in English and Swedish, both in speech and writing. 
1-2 years of experience of working with customers, service or administration. 
Interest in working and communicating with people. 
Good computer experience 


Preferred but not essential: 
Knowledge in Finnish and/or Danish and/or Norwegian 
Interest in technology and/or electronics 

 
Experience does a lot, but for us it is the personal attitude that is crucial. If you recognize the personality we are looking for but lack the experience, you are still welcome with your application! 
 
For us, it is important that all competence and skills in the labor market are utilized. We welcome all applicants and strive for diversity. 

Application
Last application date: 2021-01-03. Selections and interviews will be ongoing. The positions can be filled before the last application date, therefore apply as soon as possible. 
 
For information: In this recruitment process, Mouser works with Randstad. If you have questions please contact Sofie Berg, recruitment consultant at Randstad sofie.berg@randstad.se and send in your application in English to Randstad at www.randstad.se 

About the company
Mouser Electronics is a world-leading authorized distributor of semiconductors and electronic components from over 800 industry-leading manufacturers. Mouser Electronics has 27 sites worldwide, 9 of which are located in Europe and is strongly engaged in customer service.

Kontaktpersoner på detta företaget

Daniella Petersen

Cecilia Mannheimer

Emelie Özgun

Pontus Adolfsson

Konsultchef Katja Löfström

Maria Johansson

Maria Öhlander
072-9889604
Jonna Blom

Emelie Özgun
0729889603
Konsultchef Camilo Garcia Sanchez
0729889044

Sammanfattning

  • Arbetsplats: Randstad
  • 1 plats
  • Tillsvidare
  • Heltid
  • Fast månads- vecko- eller timlön
  • Publicerat: 8 december 2020
  • Ansök senast: 3 januari 2021

Besöksadress

Ringvägen 100
None

Postadress

Ringvägen 100
Stockholm, 11860

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