Customer Success Agent

Customer Success Agent

Arbetsbeskrivning

Are you a person that is happy to get an appointment with the dentist? Do you also think that the best customer service is given with a smile (and good teeth, of course)? With Muntra you have the possibility to explore an industry where you can make a difference, both for the dentist and the patient.

Muntra makes it easier to run healthcare companies by gathering health records, e-prescription, bookkeeping and patient acquisition in one service. Of course, everything is cloud based, digital and simple.

Now we want to expand our Customer Success team, with another team player. We are a close-knit team, where everyone can be our best selves. We believe that the best customer service is given when the employees thrive at work. We have an open-minded culture, where we trust and respect one another and have the possibility to explore our own path in this company



What you’ll do

Ensure our customers have the best experience of working with Muntra.

Support caregivers in their day-to-day work helping them over the phone, e-mail, message or visits at the clinic.

Develop Muntra’s community of caregivers, capture customer and product feedback, and work towards our vision of zero support tickets.

Who you arePassionate about providing a high level of customer service.Have experience of working with customer service.Fluent in English, Swedish and preferably other Nordic languages.Excellent interpersonal skills.A humble personality.An interest in the healthcare sector is essential.What you’ll getChance to be part of an innovative company.Regular Team Socials.The opportunity to have a distinct, positive impact on the future of healthcare for millions of patients.

This is your chance to work for a meaningful company that encourages personal development and celebrates diversity.

We offer a unique opportunity to gain a broad and deep understanding of the inner working at a digital healthcare startup.

We value grit and a can-do attitude; there is a long and challenging journey ahead of us.

You are brave enough to set high goals and then work passionately to achieve them. Last, but not least, we think you believe that by working together we will achieve greater things than by working alone.

At Muntra we care about each other and the world around us. Expect to have fun and learn new things every day!

PS. we treat all candidates equally: So, if you are interested, please apply through LinkedIn - any correspondence should come from here! Our lovely support can’t pass on any calls or emails - and this makes sure that the candidate experience is smooth and fair to everyone.Ansökan


I denna rekrytering samarbetar vi med Talent&Partner.

Du är välkommen med Din ansökan snarast då urval och intervjuer kommer att ske löpande.

Dina ansökningshandlingar ska innehålla CV och ett personligt brev gärna foto.

Skicka din ansökan idag via work@talentpartner.se

Sammanfattning

  • Arbetsplats: Talent & Partner AB
  • 2 platser
  • Tills vidare
  • Heltid
  • Fast månads- vecko- eller timlön
  • Publicerat: 18 maj 2022
  • Ansök senast: 1 juni 2022

Postadress

Birger Jarlsgatan 8, 5tr
STOCKHOLM, 11434

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