Customer Success to EMG International

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As a Customer Success you will be responsible for ongoing client communication and campaign delivery for many of our Educational institutes held within the international business arm of EMG.

Responsibilities:

- Onboarding of new customers
- Creating agreements on acceptable levels of service
- Quarterly follow-ups
- Campaign management
- Relationship building
- Overall customer education with EMG product catalogue




What can we offer you?

- An international work environment with colleagues from Spain, Russia, UK, US, Germany, China and many others
- Plenty of space for initiatives and original ideas
- To be part of a successful and fast growing team
- To be able to grow and develop your own skills and experience in different areas outside of the specific job area
- A part of a dedicated and experienced team who cares deeply for the customers and users
- Exciting new projects in a great industry that promotes social good
- Monday breakfast and regular team activities and fun events
- A generally lively social scene inc. Summer and Christmas parties, Friday beers, After Works, work trips etc...


As a member of the EMG Family, you will be working with a young international group, based at EMG´s headquarters in Stockholm. We believe in lifelong learning and continuously develop our representatives internally through EMG’s Academy and externally with some of the best sales trainers in the world.



Who are we looking for?

- You have a great attitude snd strong work ethic
- You are good at communicating and solution-oriented
- Knowledge and experience in either Account management or Customer service is advantageous
- Worked in the UK or US market is advantageous
- You are a great English speaker (Swedish is not a requirement)


About EMG International
EMG International is a part of EMG. The international team consists of about 30 employees working with either communication, marketing, customer success or sales from around the world. All of them are based here in our head office in Stockholm. They have lots of exciting projects that are ongoing and since they are growing they need your help!

Do you want to join our family?
Please send us your application by hitting the button "Apply here!". We are looking for someone who can start as soon as possible in our Stockholm office. Do you have any questions, please check in our FAQ site. (https://career.educationsmediagroup.com/pages/faq)

https://career.educationsmediagroup.com/pages/faq)