Customer Support Agent

Internet Global Services Sweden AB is a consultancy company and have 50+ employees that works within IT, customer support, marketing and financials. The office is located in Solna with walking distance to/from Solna station.

As a customer support agent you will be working with day to day issues with an emphasis on problem solving. You will be receiving, managing and handling the problems and issues report by customers by e-mail. As a member of the customer support team you will be involved in and establishing team goals and work to achieve the same goals.

We are looking for someone with at least 1 year experience in a similar environment. The candidate must have an excellent knowledge in Microsoft Word and Excel. You enjoy working in a team and takes great responsibility for your work. You convert information concisely and effectively. You should have a good attention to details.