Customer support agent / content moderator/Malta

Besedo is a Business Process Outsourcing Company, which means we handle customer service for some of Europe's leading Internet services.We are currently about 200 employees with offices in Sweden, Malaysia and Malta, and we continue to grow.
Besedo are in an expanding phase and are looking for new energetic team members for our Nordic team!
If you are also looking at working in a fun and dynamic atmosphere in which team leaders offer a supportive environment then we look forward to receiving your applications.
Number of employees: about 200 people globally
For more information on Besedo, please visit our website www.besedo.com
Kontaktperson/Contact person: Claire Ebejer
Titel/Job title:HR Manager
PLATSBESKRIVNING/VACANCY DESCRIPTION
Arbetsgivare/Employer s name: Besedo AB
Titel/Job title:Customer support agent / content moderator
Arbetsuppgifter/Job description:
The purpose of the position is to review adverts for Besedo s customers which are online purchase and sales service companies.Therefore one is required to view advert content with quality and efficiency, offer customer support via telephone and e-mail and possibly be involved in other customer service related tasks.Because of the variety and nature of assignments we need people that are flexible and reliable.Furthermore, we would require one to handle all incoming adverts and ensure that any mistakes are corrected or rejected.The person we are looking for must also be capable of handling stressful environments, be meticulous and punctual.
We need team members that are motivated, responsible to follow rules and capable of meeting deadlines.
Previous work experience in customer care or on-line services is desirable but NOT a requirement.The candidate will be fully trained on site.
The most important qualification besides fitting the personal profile is that the candidate has to be bi-lingual in Swedish and Finnish.
Kompetenskrav/Qualifications:
Utbildning, erfarenhet, språkkunskaper etc./Professional training, experience, language skills etc.
Krav/Essential requirements:
Swedish - Native tongue level / Fluent
Finnish - Native Tongue Level / Fluent
English - Good (writing and speech)
Computer skills - Basic (Explorer, office package)
Önskemål/Desirable requirements:
Previous work experience in customer care or on-line services.
But NOT a requirement
Arbetsort/Place of work: Msida in Malta
Arbetstid/Hours per week: Scheduled (40 h/week)
Varaktighet/Contract:
(tillsvidare- eller tidsbegränsad)
(permanent, temporary): Up to 12 months contract (with the opportunity to prolong)
Startdatum/Starting date: After recruitment takes place
Lön/Salary: Starting at a base rate 900 Euros + PRP 150 Euros
Sista ansökningsdatum
/Last application date: Continuous
Övrigt/Additional Information:
(Does the employer help with acommodation, interview and/or relocation costs etc?) Refund for flight tickets on arrival (ticket prices have to be approved by Besedo prior to purchase )
Hotel - 7 Nights (bed and breakfast ) - arranged by Besedo
Transport from airport to hotel.
Kontaktperson/Contact person: Claire Ebejer