Customer support/ Malta

Situation Engage new agent for a Swedish assignment at Besedo Ltd in Malta
Job Type: Full Time
Company profile
Besedo is a Swedish Expert in support for online companies, efficiently producing outsourcing solutions for online companies.The company is present in Stockholm, Malta and Kuala Lumpur.Besedo was founded in 2002, is owned and run by people with vast experience in service, sales and the Internet and media business.Besides the call centers, which provide customer service around the clock, we also specialize in other areas that often form a significant element of customer service for Internet and media companies, including moderation, fraud & abuse management and payment handling (escrow services).
Company vision "Our vision is to offer service so good that the mere presence of our brand in our customers' organization helps pave the road to success.Our customers are to be proud to say: Serviced by Besedo!"
The Purpose of the Position The purpose of the position is to review adverts for Besedo s customers which are online purchase and sales service companies.Therefore one is required to view advert content with quality and efficiency, offer customer support via telephone and e-mail and possibly be involved in other customer service related tasks.
Requirements Because of the variety and nature of assignments we need people that are flexible and reliable.Furthermore, we would require one to handle all incoming adverts and ensure that any mistakes are corrected or rejected.The person we are looking for must also be capable of handling stressful environments, be meticulous and punctual.We need team members that are motivated, responsible to follow rules and capable of meeting deadlines.Previous work experience in customer care or on-line services is desirable but NOT a requirement.The candidate will be fully trained on site.Candidates are also required to have a native tongue level in Swedish and have a good understanding of the English language.
Company: Besedo Ltd.
Name: Chiara Francica
Designation: Human Resources Recruitment Clerk