Customer Support Quality Engineer

Position summary
Are you interested in Quality and love work in a team ? We are now looking for a Quality Key Contact to Customers. Mission: Manage warranty and quality performance (customer claims, DPPM, response time, containment actions at customer site,…)

Main tasks and responsibilities
• Lead cross-functional problem-solving teams to drive process and product improvements; use of QA methodologies to manage and facilitate issue resolution including root cause investigations and the development, implementation and monitoring of effective corrective and preventive actions.
• Establish and maintain quality performance metrics.
• Develop and implement quality standards as part of the TitanX Quality System to ensure products meet expectations of customers.
• Support the development of product specifications and tolerances, design and process FMEAs.
• Establish and maintain control plans / inspection standards to assure critical features are controlled through the production processes.
• Lead/facilitate review and disposition of discrepant materials identified for control of nonconforming product.
• Perform internal audits (system, product, process, project,…)
• Apply and deploy TISIX application (quality tools) to promote and maintain a culture and attitude of continuous improvement, working within the TitanX team to make it more efficient, safer and an enjoyable place to work.
• Perform other related duties or projects as assigned.

Requirements
• A Bachelor of Science degree in Mechanical engineering, Industrial engineering, or the equivalent in experience 
• Knowledge of IATF16949, Customer Specific Requirements and the core tools (FMEA, Control Plan, PPAP, MSA, APQP, SPC)
• Quality systems experience in a manufacturing environment
• Demonstrated success in applying quality problem solving methodologies
• Good oral, written and presentation communication skills.
• Must be analytical, detail oriented, effectively handle multiple priorities, have a strong quality mindset and have the ability to meet tight deadlines.
• May be required to support extended hours based on business and production needs.
• Fluent in English – Swedish language is a plus
• Ability to work into a SAP environment is a plus

What we offer
What we offer We describe our work environment as international, empowering, multicultural, quick and dynamic. TitanX´s mid-size and global perimeter requires involvement and exposure from us all. We encourage international mobility within the TitanX group and working part time from home is always an option. A place where you can make a difference.

Your application
Do not hesitate to submit your application today as selection is ongoing. For further questions about the position, you are welcome to contact the responsible recruitment consultant Robin Stenberg on telephone number 072 174 82 46 or email robin.stenberg@onepartnergroup.se.