Customer Support to Qlik

Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. Making a difference, both in small and large ways is their passion. We are now looking for four service-minded and flexible students for a part time assignment as Customer Support Analyst at Qlik. Is your passion to provide an exceptional customer experience this might be the position for you - Apply today!

OM TJÄNSTEN
Qlik delivers intuitive platform solutions for self-service data visualization, guided analytics applications, embedded analytics and reporting to approximately 48,000 customers worldwide. Companies of all sizes, across all industries and geographies, use Qlik solutions to visualize and explore information, generate insight and make better decisions. At Qlik, they optimize Business Intelligence (BI) by harnessing the collective intelligence of people across an organization. They focus on empowering people—by enabling everyone in an organization to see the whole story that lives within their data.

You are offered


* Work in a globally oriented company with a culture with high energy, team orientation and an open climate
* Work in a a learning organization with great emphasis on continuous development


As a consultant at Academic Work you are offered a great opportunity to grow as a professional, extend your network and establish valuable contacts for the future. Read more about our offer

ARBETSUPPGIFTER
* Interact with customers and partners via live chat, mail, customer portal, and community forums.
* Solve customer problems with focus on outcomes with known and unknown solutions
* Provide support mainly to Qliks commercial, Enterprise and partner segment using existing processes, knowledge manuals, other reference materials and Qlik's internal resources
* Collaborate with many cross-functional organizations daily to drive solutions
* Identify, report, and follow up on new problems and trends

VI SÖKER DIG SOM
* You are studying IT or Economics and have at least 1 year left of University studies
* You have excellent written and oral communication skills in English
* You have good knowledge in the MS environment (Windows, Office)
* You have a passion for analytics and technology

It is a requirement that you have the ability to work two days a week between 3-8 pm.

It will be considered an additional qualification if you:


* Is familiar with Salesforce CRM and Office365
* Have previous work experience in Saas, software service delivery, and B2B customer success environment
* Master business Swedish, Spanish, German, French or Italian


As a person you are


* Service minded
* Problem solver
* Structured


Other information


* Start: As soon as possible
* Work extent: Part time, evenings
* Location: Lund
* Contact information: This recruitment process is conducted by Academic Work. It is a request from Qlik that all questions regarding the position is handled by
Academic Work.


Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.