Danish Speaking Customer Support

Om tjänsten
Do you speak Danish fluently and feel ready for the next challenge in customer service? Do you have a technical interest and want to help Canon's customers? We are looking for a committed colleague who wants to be part of Canon's experienced customer service team in Mölndal.

With this employment you will be hired through KFX HR-partner. For the right candidate, there are good chances of long-term employment at Canon.

The job is full time, with working hours Monday-Friday, 8.00-16.30.

Om företaget
Canon has been a leading provider of digital imaging and information technology to both individuals and companies since it started back in 1937. Canon Professional Service Center (PSC) in Mölndal is responsible for all service and support of Canon's professional photo, consumer and business products (ITCG) in the Nordic and Baltic countries.

At Canon, you get support and encouragement from colleagues who share your ambitions and help you succeed and grow. Canon invests in your professional development. Canon leaders give you the freedom to try new things and you get to be part of a culture where success is shared and celebrated as a team.

Arbetsuppgifter
In the role as Danish-speaking technical support at Canon, you answer questions from customers who are of a technical nature, often connected to networks. Through a high level of service, you handle troubleshooting, complaints and handle questions before purchasing products and marketing campaigns. You have contact with both private and corporate customers and can get help from one of your five competent colleagues in the team.

Canon is constantly working to keep its staff trained and motivated, so you get the opportunity to continuously set aside time for product training and self-development. Everything for you to thrive and be able to stay up to date on the latest products and technology. In the long run, you will also help train and coach the first line team, both in Sweden and abroad.

Kvalifikationer
The most important attribute you need is a strong commitment to help customers. You do not need to have a great deal of technical knowledge, but you must have a technical interest in order to be able to absorb training and knowledge from your colleagues. If you have knowledge of networks, that is a big plus.

Previous experience of customer service work is desirable but not a requirement
Fluent speech and writing in Danish
Understand and speak good English
Understand and speak good Swedish is a plus
A good sense of service is mandatory

Övrigt
Start: as soon as possible
Employment: Ongoing
Working hours: Monday-Friday 8-16.30

Is it you we're looking for? Then send in your application today via kfx.se.
Selection takes place on an ongoing basis, which means that the position may be filled before the last application date. You may have to perform various personality and knowledge tests in this recruitment process.

For questions or concerns, contact the responsible recruiter Filippa Ericson.