Dansktalande kundtjänstmedarbetare till resebranschen

We have a new opportunity for a Customer Service Agent to join our successful Danish speaking team in Helsingborg.
As an agent at Concentrix, you will receive incoming calls over the phone and guide customers to best solve their various problems and answer their questions. You will work irregular working hours (even evenings and weekends). The position is fulltime and we offer fixed salary according to collective agreements with the Union.
Frequently asked questions may include booking flights and hotels, changes in booking or questions about the hotel or the trip. By giving the customer the best service, the work will be fun and evolving for you while the customer puts on the handset with a smile on his lips!
 
Personal characteristics:
-Service-minded
-Develop and be able to receive constructive criticism
-Good ability to co-operate and take own initiatives
-Committed and responsible person
-You are good at time management and can work towards set goals.
 
 
We offer you:
-Paid training, no prior knowledge required
-Good development opportunities
-Continuous support and coaching
-We are covered by collective agreements
-We are in central Helsingborg with 5 min walk to the central station