Dispute Analyst to Bambora

Are you a English speaking analyst who wants to work with card payments and disputes? Do you see yourself as a service-minded and analytical person with a Customer experience focus? Great! Right now we are looking for a Dispute Analyst to Bambora for the team in Stockholm. Apply today!

OM TJÄNSTEN
In the role as a Dispute Analyst you will belong to the Dispute Resolution Team which is part of Bamboras Fraud & Dispute Team and Bambora’s Acquiring operation organization. You will be a part of a team with five other colleagues that cooperate and take great responsibility together with the goal to support merchants across Europe.

You are offered

As a consultant at Academic Work you are offered a great opportunity to grow as a professional, extend your network and establish valuable contacts for the future.

ARBETSUPPGIFTER
In the role as Dispute Analyst you will handle cases related to disputes from Bamboras customers. You will analyze outgoing and incoming disputes and have close contact with their customers and partners via phone and e-mail.

You will also:


* Protect the interests of the customers in the event that transactions have been charged back and attempt to rebut chargeback if possible
* Provide support to the customers to help minimize losses from chargebacks
* Respond to queries from Issuers and Card Schemes
* Protect Bamboras interests by identifying fraudulent customer behavior


VI SÖKER DIG SOM
* Great administrative and analytical skills


* Fluent in English both written and spoken
* Upper Secondary School education


Meriting:


* French and Italian knowledge
* Experience from working with card schemes (VISA, MasterCard, Diners, UnionPay etc.) and the payment industry
* Experience from working with disputes, fraud or other risk related areas


As a person you have excellent communication skills and are not afraid of taking own initiatives. We also see that you are an engaged coworker and self-sufficient.

Other information


* Start: August 10
* Work extent: 6 months with good possibilities to extension our being over recruited to Bambora
* Location: Klara C, Vasagatan 16, Stockholm
* Contact information: This recruitment process is conducted by Academic Work. It is a request from Bambora that all questions regarding the position is handled by
Academic Work.


Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.

INFORMATION OM FÖRETAGET
Bambora{target="_blank"} is a global payments company that is dedicated to making payments easier, both for businesses and consumers. Founded in 2015, Bambora has challenged the payment industry by offering merchants everything they need to accept payment, either in-store or online, in one package with transparent pricing.
Today, Bambora helps over 125 000 merchants in 65 different countries to accept payments, and 3 000 new merchants join every month. Bambora handles transactions worth 55 billion euros