Do you speak Lithuanian and Russian? Zinzino AB is hiring!

What can we offer you?
We are a young, expansive and intensive company that houses new fresh premises in Västra Frölunda. We are a good group that together strive to have a rewarding working day and to deliver our absolute best service to our customers and partners.
Working hours are Mon-Fri 08:00 to 17:00.
Appointments are made by agreement, but we work with an ongoing selection so the position may be filled before the application period has expired.
Who are you?
You are a positive person with a well-developed sense of service who always puts the customer and our partners in focus. You are both efficient and enterprising. You like working as part of the team but have no problem taking initiative on your own.
Talking customers and partners on the phone, e-mails and chat who speak Lithuanian and Russian is no problem for you.
Zinzino AB (publ.) Is a global company in direct sales that markets and sells test-based dietary supplements, skin care and lifestyle products. Zinzino owns the research unit BioActive Foods AS and the production unit Faun Pharma AS. Zinzino's head office is located in Gothenburg, and the company also has offices in Finland, Latvia, Norway, the USA, Australia and Hong Kong. Zinzino is a limited liability company listed on the Nasdaq First North Premier Growth Market.
Zinzino stands for personal, family contacts between partners and customers. Our products are not found in stores and are not marketed via TV commercials or newspapers. Instead, it is a sales network of thousands of independent partners who contact their customers via direct sales and offer the products in Zinzino's range.
Zinzino is growing and we need to further strengthen our organization. That is why we are looking for you who enjoy working with service and support and who always put the customer and partner in the center! Together with your colleagues in the support department, you give our customers and resellers a positive and rewarding contact with us.
Tasks
• Telephone and email support to the company's Lithuanian customers and partners and, if necessary, also support the other European countries.
• Administrative tasks such as database management and invoice matters.
• Registration, deviation management and follow-up work.
• Handling of complaint matters.
Qualifications
We want you to speak and write fluently in Lithuanian and Russian, we require you to be fluent in English. Other languages, especially Swedish, are merited byt not a requirement.
We want you to have at least 1 year of documented experience of working with customer service or support where you have handled many of the tasks associated with customer service, such as. invoice and complaint matters.