Dutch speaking Automotive Customer Experts in Athens, Greece

Join our client's Dutch speaking Automotive Customer Experts team and take the world’s top car brands customer experience to the next level!
We are seeking passionate and customer-oriented individuals to join our client's team as Customer Service Representatives.
In this role, you will:
Handle inbound customer inquiries via phone and email, addressing a wide range of topics including product information, order status, vehicle inquiries, and technical support.
Provide accurate and timely information on our diverse portfolio of vehicles, including features, specifications, pricing, and available options.
Assist customers with locating dealers, navigating our website, and understanding connected services and infotainment features.
Investigate customer issues, conduct research using internal resources, and effectively resolve concerns.
Maintain accurate customer records and data in our CRM system.
Contribute to a positive and collaborative team environment.

Ideal candidates will possess:
Fluency (verbal and written) in Dutch and very good English language skills
Excellent communication and interpersonal skills, with a strong customer service orientation.
Proficiency in using computers and experience in CRM systems.
A strong work ethic and a commitment to customer satisfaction.
Prior experience in the automotive industry (preferred).

What we provide:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
Thinking about relocating and wondering about cost of living in Greece? Get an idea here:
Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.
Please send your application to:
fredrik@jobsbynordics.com