OBS! Ansökningsperioden för denna annonsen har
Are you a native Dutch speaker? If the answer is yes, jump at the opportunity to work with Customer care from you own home.
You can now take the chance to join the 40% of the Swedish population that already work from home.
SYKES is now a part of Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions. With 160,000 people around the globe, in 40 countries – working from home or from one of our customer experience (CX) hubs – we securely connect best-loved brands with their customers every day in 50+ languages.
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
We provide customer support services for Dutch speakers through multiple communication channels including phone, e-mail and chat. If that doesn’t sound exciting to you, we can assure you it is! We challenge you to come and work for us in a multilingual, fast paced environment, where most speak at least two languages, and we communicate daily with people in many different countries.
What your responsibilities will be:
In this role, you will work as a Customer Service Advisor for one of our clients, in the online retail industry. Your task will be to provide support and handle queries.
The most important task, however, is to give the customer a pleasant experience and a positive feeling.
Working hours Monday-Friday 08.00-20:00 Saturday-Sunday 09:00-18:00
You can work remotely if you’re within Swedish boarders.
What we offer:
Competitive monthly salary
An unique opportunity for a career in a multinational, fast-growing company and self-development
To be successful in this role, you will need:
Excellent communication skills in Dutch and English
Good organisational skills
Positive can-do attitude
The ability to multi-task
Understand yourself as a team player who wants to develop.
You will receive a Work at home kit from us. In the kit, there will be everything you need to work e.g. work computer, monitor, keyboard, mouse, webcam, headset and a network cable.
Learn, Lead & Grow at Sitel Group®!