OBS! Ansökningsperioden för denna annonsen har
passerat.
Arbetsbeskrivning
Excellent Excellent is a leading outsourcing company in customer service, with operations in Sweden, Denmark, Norway, Finland, Belgium and the Netherlands.We increase our clients' sales and value by managing and improving their customer interactions.Excellent has approximately 1,200 employees and clients in such sectors as IT, telecom, energy, insurance, finance, media and consumer goods.Excellent is a wholly owned subsidiary of Excellent Group, which also includes the consulting company Halogen.Further information is available at: www.exlnt.se For our Contact Center in Piteå we seek two finish speaking agents: As a technical support specialist you solve our customer's technical issues primarily on the phone.The range is broad - you will be solving problems within software, hardware, operating systems, printers and peripheral equipment.You will get to know a lot of new programs and releases before everybody else. We are looking for people with the following skills: - You should have completed 3 years of higher level education.- You have interest and understandings of technology - You have good English skills and is socially very open.. - You fully understand to put the customer in focus and take it as granted to help other people. We offer you the exams for certifying within the Microsoft MCP/MCSE programme as well as Microsoft Office Specialist certifications.You will also strengthen your knowledge of the broad variety of available software today.Furthermore you will have an opportunity to develop your personal social skills and get to know many other equally minded people in another country, in the beautiful north with the midnight sun.We would appreciate to receive your application as soon as possible. Immediate hire!